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Dear Loyal Readers: Here it is the middle of October, fall is officially here and here in Chicago we have had our first frost. Baseball is still trying to figure out who will play in the World Series (not as interested as my Cubs went quietly into the night) but my Bears are looking up…. read more

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Chick-fil-A’s new test locations won’t have a drive thru or dining room. Chick-fil-A has no issue driving customers into its restaurants and through its drive thru. In fact, QSR’s 2018 Drive-through Study showed six or more cars crowding the lane 40 percent of the time. And the 2,200-plus-unit brand’s average-unit volumes of $4.1 million are tops… read more

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Changes in how consumers search for and acquire consumer packaged goods are forcing companies like the J.M. Smucker Co., Orrville, Ohio, to rethink how they develop and market new products. Smucker, in particular, is investing in its brand building model in an effort to become more granular and agile. “…We enjoy strong positions in great… read more

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Offering training materials in multiple languages can help break down language barriers in foodservice, and language learning opportunities can assist with employee retention and promote cultural awareness that can strengthen a restaurant’s entire team. To bridge the gap between languages, a glossary of 50 or so common words and their translations can offer a strong… read more

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If the National Restaurant Association’s apprentice program is any indication, in the future, restaurant managers will defy the industry’s high turnover rate. The program, run by the NRA’s Educational Foundation (NRAEF), boasts a 94 percent retention rate. As it turns out, plenty of restaurant workers see themselves on the managerial track. While most apprentice programs… read more

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Nekter Juice Bar has signed its largest area development agreement with 2ndHarvest LLC to open 30 restaurants during the next few years in existing markets of Florida and Tennessee and in two new markets, Maryland and Washington, D.C., according to a company press release. Based in Miami, 2ndHarvest LLC plans to open its first Nekter… read more

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The 19-unit Taylor Gourmet hoagie chain filed Chapter 7 bankruptcy proceedings on Thursday after closing all of its locations in the Washington, D.C. area and Chicago earlier in the week. According to court documents, the liquidation leaves 50 to 99 creditors, but no funds would be available to unsecured creditors after administration expenses were paid…. read more

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The Food and Drug Administration on June 19 began issuing draft guidance designed to help industry comply with the Intentional Adulteration (I.A.) Rule under the agency’s Food Safety Modernization Act. The I.A. Rule addresses hazards that intentionally may be introduced to foods, including by acts of terrorism, with the intent to cause widespread harm to… read more

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Shake Shack has appointed John Karangis to the newly created position of executive chef and vice president of culinary innovation, effective Oct. 29. Previously, Karangis spent seven years as executive chef for New York City-based Union Square Events, the catering and events arm of Union Square Hospitality Group, a sister company of Shake Shack. Before… read more

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John Maguire has joined MOD Super Fast Pizza Holdings, L.L.C. as chief operating officer, effective Oct. 22. In this role, he will lead the company’s store operations across more than 380 MOD Pizza locations and will be tasked with expansion and growth. Mr. Maguire was previously president and chief executive officer of FIC Restaurants Inc.,… read more