The U.S.D.A.’s Food Safety and Inspection Service (F.S.I.S.) has developed a guideline to help meat and poultry establishments develop a written program to respond to complaints about foreign matter consumers find in meat and poultry products they purchase. The guideline outlines best practices companies can use to respond to these complaints. But instead of knowing… read more

The Food and Drug Administration’s approach to regulating food and beverages formulated with cannabidiol (C.B.D.) is creating confusion in the marketplace. The agency’s official stance is it is not permissible to formulate C.B.D. into food or dietary supplements in states where cannabis is not approved for recreational use. Yet finished products featuring the ingredient are… read more

In 2019, it’s all too easy for restaurant operators to find themselves in a hiring and training crisis. A strong economy has taken potential employees off the market, labor costs are on the rise, and an oft-overwhelming technological landscape is ready and waiting to be integrated into new hiring and training practices. Industry professionals are… read more

In August, Popeyes hailed the sandwich as its biggest launch in 30 years. That said, not even Popeyes predicted the frenzy. It ran out of the sandwich in about two weeks, roughly a month before it expected to do so. Popeyes restaurants around the country saw unheard-of crowds. Diners turned away in disappointment after learning… read more

After a challenging third quarter, BJ’s Restaurants is striving to recover its momentum through a batch of new initiatives, including a beer subscription program and technology that enables customers to order and pay via smartphone from their seats without downloading an app. The casual chain also intends to offer a two-for-one deal whereby dine-in customers can take home a… read more

When Laura Meyer won the World Pizza Championship for pan pizza in Parma, Italy, the Italian judges called her the male word for champion. Despite her first-place victory, she was the only winner who didn’t get a trophy that day. Hers was mailed a year later. “They basically refused to acknowledge that a woman had… read more

Pizza Hut announced plans to pilot Zume’s signature round pizza boxes. Testing for now will be extremely limited — in fact, it’s only happening at a single location in Phoenix, ArizThe boxes are one of a number of different technologies being pushed by the SF Bay startup. In fact, my recent conversation with Zune CEO… read more

Arby’s parent company, Inspire Brands, has been on a deal-making spree for the last 20 months, but after closing its acquisition of Jimmy John’s, it could be slowing down. Inspire Brands CEO Paul Brown said on CNBC’s” Squawko the streetw” on Monday that the company’s deals have allowed it to achieve scale, which was one… read more

Ali Group North America – Refrigeration Division is happy to announce the addition of Liz Genereux. Liz will serve as the Western Region Sales Manager and Director of Healthcare Services—where she’ll be tasked with developing and building both Beverage-Air and Victory brands within industry segments. Liz has been in the food service industry for over… read more

Arby’s, Burger King, Sonic, Panda Express and Applebee’s are just some of the 15 restaurants that got a failing grade on the annual Chain Reaction Antibiotics Scorecard, which grades restaurants based on their antibiotic food policies. The report surveyed the top 25 U.S. burger chain restaurants in America, and the top 25 overall fast-food and fast-casual… read more