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Good bosses approach their leadership positions with the best of intentions to do the right things. But mastery requires avoiding mistakes whenever possible as well. If you’re in a leadership position — at any level of the company — you can improve your leadership skills by watching out for these 12 mistakes to avoid: Being… read more

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According to the World Economic Forum’s Future of Jobs Report, emotional intelligence will be one of the top 10 job skills in 2020. The awareness that emotional intelligence is an important job skill, in some cases even surpassing technical ability, has been growing in recent years. In a 2011 Career Builder Survey of more than… read more

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For years (and years and years), physicians treated stomach ulcers by telling their patients to avoid spicy foods and stressful situations. The result? People with ulcers were transformed into people with bland diets, boring lives, and ulcers. It was later discovered that the conventional wisdom about the cause of ulcers was simply hogwash. Australian researchers… read more

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According to Deloitte’s Human Capital Trends 2016, “A new organizational model is on the rise: a “network of teams” in which companies build and empower teams to work on specific business projects and challenges. These networks are aligned and coordinated with operations and information centers similar to command centers in the military.” The “military”? Are… read more

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Even the best jobs can lead to burnout. The harder you work and the more motivated you are to succeed, the easier it is to get in over your head. The prevalence of burnout is increasing as technology further blurs the line between work and home. New research from the American Psychological Association and the… read more

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For some people, the question of whether leaders are born or made is truly intellectual – fodder for a good classroom or dinner party debate. But for people in front-line positions to hire, promote, and fire, the question, “Who has the right stuff to lead?” definitely has more urgency. Getting the answer right can drive… read more

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Healthcare, and especially long-term care, can be a rather difficult place to work these days. Leaders have been inundated with multiple changes and new regulations, including requirements for additional electronic connectivity and software, while at the same time dealing with declining reimbursement. In addition, goals and mandates exist for new transitional care and “partnerships” with… read more

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When thinking about strategy, a leader needs to focus on value and differentiation — not being big and bold.   n the midst of a strategic planning project or shortly after it’s concluded, it’s not unusual for me to get a phone call from a CEO with an important question. Over the past 30 years,… read more

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People size you up in seconds, but what exactly are they evaluating? Harvard Business School professor Amy Cuddy has been studying first impressions alongside fellow psychologists Susan Fiske and Peter Glick for more than 15 years, and has discovered patterns in these interactions. In her new book, “Presence,” Cuddy says that people quickly answer two… read more