by: CEB Blogs Like a host of other corporate functions, there is no single measure that shows how successful communications teams are; the trick is to tie whatever you measure to important business goals Many of our day-to-day activities can be summed up well by numbers. Commutes are measured in miles or kilometers, or minutes spent… read more
by: Claire Lew-Signal v. Noise “How do you know if a company’s culture is good?” Last week, a friend who’s looking for a new job asked me this. She’d been doing a few interviews, and was trying to figure out what questions to ask during her interviews to discern if a potential employer’s workplace culture… read more
by: Jane Burnett-Ladders It can be difficult to communicate clearly with team members in the office when you’re having a particularly rough morning, or if you work in an environment where you don’t feel supported. Here are five things getting in the way of your open dialogue and how to fix them. Seek psychological safety Stress… read more
by: Travis Bradberry-Ladders There are so many things that can get good, hard-working people fired. Honest mistakes often carry hard-hitting consequences. A recent study from the ePolicy Institute surveyed more than 300 companies and found that a third of them have fired employees for the misuse of company technology. Companies are so worried about employee… read more
Don Thompson is getting into the pizza business. Cleveland Avenue LLC, a Chicago-based accelerator that invests in restaurant, food and beverage concepts, has acquired a majority stake in the fast-casual pizza chain PizzaRev. Terms of the deal were not disclosed. “This is more than investment; this is a partnership,” Thompson said in a statement. “Our… read more
Red Robin Gourmet Burgers Inc. is overhauling its operations, redefining service, adding off-premise alternatives and reconsidering mall locations as it faces a challenging casual-dining market, executives said. At the Greenwood Village, Colo.-based company’s first investor day in more than three years, Red Robin executives said many of its restaurants share the traffic declines in big-box… read more
Along with MG2, White Castle’s new restaurant prototype will include outdoor seating and flexible indoor-outdoor convertible dining areas. It will also be designed around a digital experience and “omnichannel customer journey,” to enhance mobile POS ordering and provide an interactive drive-thru experience. “We needed help creating a flagship White Castle experience as distinctive as the… read more
“Much of what you’ve heard about millennials is absolutely wrong,” said Jason Dorsey, a statement that caused many in the crowd, largely made up of restaurant owners, to sit up in their seats. Speaking today during the National Restaurant Association Show, Dorsey, co-founder of millennial and Gen Z research firm The Center for Generational Kinetics,… read more
The Chalak Mitra Group of Companies, which includes the Genghis Grill chain, announced the sale of three of its non-core brands — Elephant Bar Restaurant, Baker Bros. American Deli and Ruby Tequila’s Mexican Kitchen. Terms of the sale were not disclosed. The most recent completed sale was for the 10-unit Elephant Bar, which was sold… read more
Meritage Hospitality Group Inc. has made another major acquisition of Wendy’s locations. The 57 fast food restaurant are in four southern states: Arkansas, Missouri, Mississippi and Tennessee. Neither the seller or the price Meritage paid were disclosed. “We are delighted to welcome 1,600 new employees from our expanded Wendy’s footprint across four states,” said Chief… read more