The delivery company did not give a reason for ending the nearly 2-year-old pilot but said it still resulted in new technology that will be used elsewhere. DoorDash has pulled the plug on its nearly 2-year-old AI voice ordering business. The delivery company announced in August 2023 that it was testing AI-powered telephone order-taking to… read more
Global Foodservice News
Redwood Services Announces 19th Partnership with New Jersey-Based Guaranteed Service
Guaranteed Service is one of the most recognized home service brands in New Jersey, having serviced tens of thousands of customers since 2018. Redwood Services (“Redwood”), an established home services firm focused on investing in leading HVAC, plumbing, and electrical services companies in growing U.S. markets, announced that it has partnered with Guaranteed Service (“Guaranteed”)…. read more
Carrier Announces Additional $1 Billion Investment in U.S. Manufacturing Footprint, Advanced Cutting-Edge R&D and Workforce Expansion
Carrier Global Corporation (NYSE: CARR), global leader in intelligent climate and energy solutions, today announced plans to invest an additional $1 billion over five years in U.S. manufacturing, innovation and workforce expansion, incremental to its ongoing commitments to American operations. The investment is expected to create 4,000 highly skilled jobs in R&D, manufacturing and field… read more
HARDI applauds Rheem’s boost in R-454B charge to ease refrigerant shortage
Rheem acts to support HVACR with temporary increase in R-454B factory pre-charge Heating, Air-conditioning, & Refrigeration Distributors International (HARDI), representing over 500 HVACR wholesale distributor members, applauded Rheem for its recent announcement to temporarily increase the factory pre-charge of R-454B refrigerant in its air conditioners and heat pumps. This proactive step will help alleviate the… read more
Inquiry Says France’s Government Covered Up Nestle’s Illegal Treatment of Bottled Water
The world-famous Perrier brand is ensnared in the scandal. PARIS (AP) — The government of French President Emmanuel Macron covered up decisions over the illegal treatment of mineral water by food industry giant Nestle, including the world-famous Perrier brand, a Senate inquiry commission said Monday. Its report focused on Nestle’s years of use of treatments… read more
Oscar Mayer’s Fleet of Wienermobiles Go Head-to-Head in Inaugural “Wienie 500”
All six Wienermobiles will compete for a trophy in the ‘Wiener’s Circle.’ Oscar Mayer has announced the “Wienie 500” – where the fleet of Wienermobiles will haul buns to the Indianapolis Motor Speedway for a race unlike any other. Ahead of this year’s Indianapolis 500, which draws more than 330,000 fans who consume nearly 30,000… read more
Cannabis drinks make a splash at the National Restaurant Show
Menu Talk: Bret and guest co-host Heather Lalley discuss the latest food and beverage trends and share an interview with Susan Bae, executive pastry chef of Moon Rabbit in Washington, D.C. With the National Restaurant Show in the rearview mirror, Bret Thorn, senior food & beverage editor of Nation’s Restaurant News and Restaurant Hospitality, welcomed… read more
From Kitchen to Counter: Outfitting Your Team for Comfort, Style, and Brand Visibility
In the food service industry, branded apparel is a critical extension of your business’s identity. The uniforms worn by staff, from kitchen to counter, represent your brand in every customer interaction, making apparel a strategic business decision rather than merely an operational requirement. Thoughtful selection of branded gear, including t-shirts, polos and hats, ensures a… read more
How casual dining can recoup sagging bar sales and boost traffic
Consumers are visiting restaurants less and shifting to lower priced drinks, but they still want alcohol to be part of the full-service dining experience. The economy is slowing traffic at many of the large and mature casual-dining chains, but 67% of customers still prioritize alcohol when choosing a restaurant in that segment. That was one… read more
Boosting Guest Satisfaction Through Faster Staff Responses
In today’s fast-paced dining world, guest satisfaction goes beyond just great food—it’s about delivering a seamless experience. When guest expectations are sky-high and every table turn counts, how quickly a team responds – both to guests and to each other – can significantly shape the dining experience. Internal communication, especially between front- and back-of-house staff,… read more