Awards, NFL Star’s Talk Highlight Carrier’s Dealer Meeting

Posted

ORLANDO, Fla. — Carrier’s three-day national factory-authorized dealer meeting and awards celebration concluded recently, with more than 400 dealers receiving the Carrier President’s Award and three emerging as top award recipients. Desmond Howard, a former National Football League wide receiver and return specialist, delivered the keynote speech. At the event, Carrier inducted Greg Harnist and… read more

I Tried the Smash Burgers at 5 Popular Chains and the Best Was Pure Bliss

Posted

When you want seared meat with perfectly crisped edges and the right topping balance, here’s where to go. Burgers are iconic American fare—to say that we’re hamburger-obsessed as a nation would be an understatement. After all, more than 50,000 burger joints exist nationwide, helping Americans consume close to 50 billion burgers every year. It’s clear… read more

Domino’s is now tipping customers who tip their delivery drivers

Posted

When customers tip their Domino’s drivers $3 or more, they’ll receive a coupon to use on their next order from the restaurant Domino’s Pizza is tipping its customers yet again, with a new “You Tip, We Tip” promotion, beginning April 29, which offers customers a $3 coupon for their next order when they tip their… read more

Hanover Foods Cited Over 60 Violations at Pennsylvania Plant

Posted

OSHA officials had received a complaint over the company’s handling of hazardous chemicals. CENTRE HALL, Pa. – The U.S. Department of Labor has again found Hanover Foods Corp., a large food manufacturer with a history of hazardous workplace safety practices, in violation of dozens of safety and health hazards at its Centre Hall facility. The… read more

How to Increase Reservations For Your Restaurant’s Mother’s Day Brunch

Posted

Mother’s Day is soon and as a restaurant owner, you know that this special day presents a prime opportunity to increase reservations and boost sales. With families looking for the perfect place to celebrate the mothers in their lives, your restaurant has the potential to become the go-to destination for Mother’s Day brunch. In this… read more

How to Handle Complaints in Your Restaurant

Posted

Even if your staff is well-trained and you handle your operations carefully, there will inevitably be times when a customer is dissatisfied with their experience. Knowing how to effectively address and resolve complaints can not only help retain customers but also improve your restaurant’s reputation. By understanding the common reasons for complaints, implementing effective complaint… read more

The Plate as Palette

Posted

Design is all over new tableware. The way a dish looks has been important to the dining experience since forever, but perhaps never more than now. Relaxed and homey. Or vibrant and celebratory. And perhaps shareable, too. “Chefs know that guests spend a lot of time looking at their plates,” says Chandra Ram, associate editorial… read more

Cook-and-Hold Oven Maker Hires Sales Manager

Posted

Jania Tung brings 29-plus years of culinary, residential kitchen and commercial equipment sales experience to the role. Winston Foodservice has hired Jania Tung as its U.S. regional/international territory sales manager. She will be based in Texas. Tung has over 29 years of culinary, residential kitchen and commercial equipment sales experience. She has a wealth of… read more

Welbilt Updates Refrigeration Leadership

Posted

Multiline foodservice equipment manufacturer Welbilt has updated the leadership of its refrigeration brands. Will Means, will step down as president of Beverage-Air and Victory. In response to this leadership change, Clint Reed, who is president of Delfield and Kolpak, will assume the role of interim president for both Beverage-Air and Victory. welbilt teamAdditionally, Ali Group… read more

Marcone Adds More Next-Day Parts in Canadian Market

Posted

Respective makers of cook-and-hold ovens and warewashing equipment are now partnering with the parts distributor. Marcone has expanded its offerings to include next-day delivery of Alto-Shaam and Moyer Diebel OEM parts to Canadian service providers. The additions aim to help techs minimize downtime and to encourage first-time fix rates, notes Keri Lewellyn, president of Marcone… read more