Just about every rural health care organization or facility is struggling to remain open in these difficult economic times. It is hard to keep the doors open and the lights on let alone meet the challenges of added regulations, staffing, and security. Don’t assume the fix to your problems is going to be cost cuts,… read more
Employers
Are you a superboss? And how to find one.
by Isvari Mohan Bosses can make or break your career. A good boss can be a crucial mentor, a great boss can shape the rest of your career, and a horrible boss can make work – and even your personal life – miserable. Great bosses roll up their sleeves and work closely with their employees. They… read more
How New Leaders are Rewriting Old Rules
by Brad Smith I recently wrote about the three things I wish I’d known before becoming a CEO. Today, I want to briefly discuss how I see the model for being a successful leader evolving in today’s fast-changing world. Once upon a time, the conventional wisdom was that to be a CEO, one needed to be… read more
What I Gained by Surrendering Control
by Peter Guber In this series, professionals describe the skills they’re building this year. Read the stories here, then write your own (use #SkillsGap in the body of your post). Last year, our NBA team, the Golden State Warriors, had a remarkable season culminating in winning the NBA Championship. In the aftermath of this success, I… read more
Want to attract the best talent? Treat your employees like your customers.
by Kathleen Murphy The employment landscape has changed dramatically – from job hopping to the rise of the “gig economy,” average employee tenure is now only 4.4 years[i]. While it was quite common for previous generations to stay with an employer for decades; newer generations stay as long (or as short) as the job fits their… read more
7 Reasons the Best Employees Quit, Even When They Like Their Job
-by Lolly Daskal Losing a great employee is a terrible thing. There’s the expense of finding, onboarding, and training a replacement. There’s the uncertainty of how a new employee will work out. There’s the hardship on the rest of your staff until the position can be filled. Sometimes there’s a solid reason–the person was a… read more
THE PROBLEMS WITH YOUR ONBOARDING PROCESS & HOW TO FIX THEM
Employee engagement is defined by the level of enthusiasm and commitment one has to their work and their employer. Unfortunately, this is tough to find. Recognize these warning signs and use these tips to drive employee engagement by increasing enthusiasm and commitment. A Gallup survey in April 2016 found that 33 percent of employees consider themselves… read more
4 Ways to Increase Patient Engagement and Satisfaction
By Antique Nguyen | Posted August 2, 2016 The competency to engage patients in their care is a major component to a healthcare organization’s long-term success. Regardless of how you feel about Meaningful Use or the Affordable Care Act, it’s critical to understand the success of these new models is conditional on two important measurements:… read more
The Right Way to Check Someone’s References
You think you’ve found the right candidate to fill your open position and now it’s time to check references. What’s the best way to get the information you need? Should you ask each person the same questions? What do you read—if anything—into the tone of their voice? And how do you overcome the fact that… read more
The Next Wave of Hospital Innovation to Make Patients Safer
AUGUST 08, 2016 by Amir A. Ghaferi, Christopher Myers, Kathleen M. Sutcliffe & Peter J. Pronovost In 1999 the U.S. Institute of Medicine released what would become a touchstone report, To Err is Human, which estimated that between 44,000 and 98,000 people die in hospitals each year due to medical errors that could have been prevented. It brought the idea… read more