We can all spot terrible employees: they under-perform, they don’t work well with teams, they struggle to meet expectations… but oddly enough, it isn’t the obviously terrible employees who cause the real problems. Whether clearly incompetent or unbelievably lazy, they’re easy to spot. So although it’s never fun to fire people, at least you know there’s a… read more

By Elizabeth Bennett – Ladders One employer explains why he retains recruiters to find job candidates. “Recruiters are the first line of attack — almost a gatekeeper,” said Arthur Mandell, who has worked with executive recruiters to fill hundreds of positions during his 25-plus years in the commercial lending and equipment-leasing industry. Mandell said he… read more

A recent report issued by Accenture details clear links between the profitability of a hospital and the quality of its patient experience. Hospitals that deliver “superior” customer experience achieve net margins that are a massive 50 percent higher, on average, than those of hospitals providing an “average” customer experience. Deloitte Consulting LLP have also issued… read more

Posted by HR Solutions Blog Team on August 8, 2016 at 9:00 AM Employers have discretion to address on-duty misconduct by employees, as long as they are consistent and do so in a nondiscriminatory manner. But, what about activities that occur while employees are off-duty? Below we address whether employers can consider an employee’s off-duty… read more

Let’s talk process! I know, B-O-R-I-NG!! But process is important. Process can be a huge key to protecting the organization and limiting, if not eliminating, risk. A recent SHRM article (DOL Cracks Down on Company’s Use of Hiring Tests) sheds light on the intense scrutiny that the EEOC is placing on pre-employment tests performed by… read more

We can all spot a great employee: she’s dependable, proactive, hardworking, a great leader, and a great follower. She brings a wide variety of easily defined–but hard to find–skills to the table. Some employees, though, are exceptional. They have skills and qualities that aren’t evaluated on performance appraisals but make a huge impact on that individual’s… read more

Most of us learned to say thank you at an early age. Our parents, caregivers, elementary school teachers, and other adults would often tack on a “what do you say?” after we received something. While the drills should make saying thanks an almost involuntary response in any situation where you are the recipient, an expression… read more

One of the most important traits we look for when hiring at Rabbut is whether or not the candidate is likely to take initiative. Why? Because people who take the initiative are the kinds of people you want to work with everyday. Those are the kind of people you want on your team and the people you can rely on… read more

Most corporations are not aware of the HIDDEN LOST REVENUES created by employees caring for their senior loved one.  Employers are slowly becoming aware of this staggering reduction in profits, therefore searching for new approaches to assist the employees who face difficult situations. This cost includes employees who are emotionally drained, late to work, physically… read more