-from Forbes Last week, I took creative license with Maslow’s Hierarchy of Needs and shared a version I refer to as The Customer Hierarchy of Needs. When customers buy from a company or brand, their primary need is that whatever they buy works. Moving on, they want to trust the company, align with what they stand… read more
Leadership
Say More With Less: 5 Effective Communication Skills to Sound Smarter and More Confident
-from Study International Mastering effective communication skills can lead to salaries or career growth in today’s digital age. Many studies have shown that: 85% of Americans — and 87% of professionals ages 25 to 35 — who countered on salary, other compensation or benefits, or both pay and other compensation and benefits got at least… read more
Understanding Body Language: 7 Strategies For Job Interview Success
-from Forbes Words are only part of the story, in the job interview process – and understanding body language is the best way to create success in your career. Body language is the sum total off all the signs we give off when we communicate, including gestures, posture, eye contact and more. These seven strategies… read more
7 Situations in Life Where the Best Thing To Do is Remain Silent
-from Ideapod Ever heard “Silence is golden”? It’s not just an old saying—it can be a lifesaver! In our world where everyone loves to voice their thoughts, sometimes keeping quiet can save the day. Let’s explore 7 times when it’s best to zip it. 1. When You’re Fuming We’ve all been there. Something or… read more
Microsoft CEO Satya Nadella Says What Separates Successful People From Everyone Else Really Comes Down to 2 Words
-from Inc. Studies show that companies that prioritize this people skill experience higher productivity and employee engagement. When Satya Nadella was appointed as Microsoft CEO in 2014, he wasn’t one to boast about IQ points or intellectual achievements. He understood that being a leader wasn’t just about knowing all the answers; it was about understanding people and building meaningful connections. To… read more
Is the Fully In-Person Workweek Extinct?
-from Fortune Nearly half of companies reneged on their remote work policies this past year, but the fully in-person workweek is almost extinct. Good news, workers: You win. For the most part. According to a new ZipRecruiter survey, fully in-person work has gone just about extinct. Only about 15% of remote-capable companies require five… read more
Four Proven Rules to Simplify Complex Ideas
-from Forbes Simple is hard. Ask any speaker who has struggles to explain their work to someone outside their field. Stanford business school lecturer Matt Abrahams teaches his students to simplify complexity by having them follow four guidelines, lessons he reveals in his new book Think Faster, Talk Smarter. Here’s more about these proven and effective tactics… read more
Conversation Experts Always Use These Words…
-from Inc. “Tell me more.” This simple but powerful phrase is the key to having better conversations, engaging another person’s interest, and making people want to talk to you. That insight comes from Matt Abrahams, Stanford lecturer in organizational behavior, and author of the new book Think Faster, Talk Smarter. Although Abrahams has degrees in psychology and communications,… read more
See what states showed the biggest growth in median household income.
-by Kamaron McNair Last year was rough on Americans’ household finances. Amid an inflation crisis that saw prices up 9.1% year over year in June 2022, Americans’ incomes appear to have taken a hit. The U.S. median household income dropped by 2.3% to $74,580 in 2022, down from $76,330 in 2021, according to the U.S. Census Bureau. While… read more
Nurturing an Innovation Culture: A Solution to Staffing Shortages
– by Ainsley Lawrence – Ainsley Lawrence is a freelance writer with an interest in the way business, technology, and education intersect with the personal. She loves traveling to beautiful places and is frequently lost in a good book. Despite economic uncertainty leading into 2023, as of September 1, the unemployment rate in… read more