22 CEOs, CMOs, COOs and other C-suite positions that changed in the restaurant industry in February

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Pizza Hut, Taco Bell, Starbucks, Denny’s and more chains name new executives while others move on from their positions during the shortest month of the year January was a busy month for executives across foodservice brands, and February showed no signs of slowing down either. There were some major players moving between companies or leaving… read more

Union Square Hospitality Group to Cover Costs of Coronavirus Tests, Treatment for Workers

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Union Square Hospitality Group said its sick leave policy would be broadened during the coronavirus crisis to ensure workers can take time off if they’re sick. The group closed two more restaurants temporarily on Tuesday — the signature Union Square Café and adjoining Daily Provisions — to sanitize out of an abundance of caution after… read more

Granite City Food & Brewery’s New Owner Plans to Bring Back Founder

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The parent of the Famous Dave’s barbecue chain said it intends to bring back the founder of its new sister concept, Granite City Food & Brewery, to help in rejuvenating the brand. BBQ Holdings, whose holdings also include Real Famous BBQ and Clark Crew BBQ, completed the acquisition of 18-unit Granite City yesterday for about… read more

Starbucks CEO Kevin Johnson Sent a letter to Customers about the Company’s Preparations

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During COVID-19 Pandemic Following an announcement that the company would start expanding catastrophy pay for employees affected by coronavirus, Starbucks CEO Kevin Johnson sent a letter to customers on Thursday detailing the various precautions the company is taking to navigate the spread of COVID-19. Johnson clarified that precautionary policies will be enacted on a “store-by-store and… read more

Cheesecake Factory Starts Taking Reservations

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The Cheesecake Factory has started accepting reservations on a limited basis at all 206 of its namesake restaurants in the United States, a move intended to ease customers’ frustration with long wait times, executives revealed to investors. In reporting financial results for the fourth quarter ended Dec. 31, the company’s first as the owner of… read more

Craig Wilson Reflects on 20 Years as American Recruiters Franchise

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  – Craig Wilson, CFSP, American Recruiters Franchise Owner – CHICAGO   It was May, 1999, and I was finishing up a consulting project for Carl Carieri, who was at the time, the co-owner with Gino Scialdone, of American Recruiters. Their successful Executive Search Firm was positioning itself to roll out a franchising model for… read more

3 Fast Casuals that are Boosting their Ordering Technology

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Consumers are getting, well, demanding in the on-demand economy. And restaurants are leveraging the latest technology to make ordering a seamless experience—so seamless, it can be done while playing a video game or having a conversation. Dallas-based fast-casual Wingstop announced Wednesday an ordering extension with Twitch, a popular online gaming platform and community. “This new ordering extension… read more

KFC Testing Plant-Based Chicken in Canada

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KFC, a subsidiary of Yum! Brands, Inc., is launching a second one-day test of plant-based chicken. New meatless popcorn chicken and fried chicken sandwiches will be available at a Mississauga, Ont., location on Nov. 27. KFC tested Beyond Meat nuggets and boneless wings at an Atlanta store in August, becoming the first major U.S. fast-food… read more

Actually, More Restaurants Are Opening than Closing

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Despite what is often described as a booming economy, the news in the independent restaurant world across the country has been a bit grim in recent weeks. In cities like Seattle, Pasadena, Calif., and even Birmingham, Ala., restaurateurs are raising the alarm, saying rising costs are taking a toll on the restaurant communities, resulting in… read more

Here’s where the jobs are

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The government reported Friday that payrolls increased by 128,000, easily besting the 75,000 estimate economists polled by Dow Jones had forecast. The leisure and hospitality industry was by far the strongest during the month of October, adding more than 60,000 jobs for the month. Hiring in the manufacturing sector was soft, but economists blamed the… read more