Jack in the Box is closing restaurants and may sell Del Taco

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The fast-food restaurant company has hired an advisor to explore strategic alternatives with its Mexican brand just three years after buying the chain. It also plans to close 150 to 200 locations. Jack in the Box plans to close as many as 200 underperforming locations and may sell its Del Taco Brand as part of… read more

Jersey Mike’s Names New CEO

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Industry veteran Charlie Morrison becomes the chain’s first new CEO in 50 years. Jersey Mike’s Subs on Thursday announced the appointment of Charlie Morrison as the sandwich chain’s first new CEO in five decades. Morrison, who most recent served as CEO of Salad and Go, led chicken wing chain Wingstop from 2012 to 2022. His… read more

Chipotle same-store sales turn negative for first time since 2020

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It was a tough first quarter for the fast-casual chain, which was blamed primarily on slower consumer spending. CEO Scott Boatwright said the brand is doing everything right and sales trends will turn positive in the second half of the year. Slow consumer spending resulted in a tough first quarter for Chipotle, setting the stage… read more

Popular Burger Chain Hires McDonald’s Veteran Amid Ambitious Growth Plans​

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Whataburger, the Texas-born fast-food brand, is making a strategic move to sharpen its national presence. The company has appointed Todd Ewen, a former McDonald’s development leader, as its new senior vice president and chief development officer. The hire marks a pivotal shift in Whataburger’s ambition to grow beyond its Southern roots and challenge some of… read more

Zaxbys focus on operational standards has driven sales and traffic growth

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COO Sharlene Smith has been formalizing processes and procedures for the past couple of years, leading to higher accuracy and speed-of-service scores Zaxbys has generated slow and steady growth throughout its 35 years, squarely positioning itself in the largest 40 U.S. chains. In 2024, sales increased by more than 5% year-over-year, according to Technomic, while… read more

Panera’s new ad campaign focuses on the feels of meals

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The fast casual’s first national marketing effort since its menu overhaul last year puts the spotlight on the everyday moods and occasions that drive customer visits. About a year after Panera Bread unveiled the biggest menu transformation in its history, the fast-casual chain on Thursday launched a new marketing campaign with the message: “It just… read more

Here’s why Starbucks and Dunkin’ are losing share in the coffee category

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Smaller and mid-sized chains are slowly taking larger pieces of the pie, according to Placer.ai’s latest traffic analysis The coffee category is more competitive than ever. As trendy drive-thru chains like Dutch Bros and 7 Brew gain momentum, and newer emerging brands chip away at market share, Starbucks and Dunkin’s longtime reign at the top… read more

Still looking for a permanent CEO, Subway makes some executive changes

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Doug Fry stepped down as head of the sandwich chain’s North American operations while Greg Lyons was named chief marketing officer. Subway is making changes in its executive team months following the departure of former CEO John Chidsey. The company has confirmed the departure of Doug Fry, the company’s president of North America. That news… read more

The next step for Jersey Mike’s? Europe and a new CEO, eventually

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The sandwich chain, which just completed its sale to Blackstone, is thriving in Canada and wants to cross the pond. But it also has big plans here and ultimately will bring in a new chief executive. Peter Cancro doesn’t like to call himself the CEO. “I was always Peter,” he said. He won’t have to… read more

The chicken chains just keep coming

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Buzzworthy Brands: This new weekly column about emerging chains won’t just be about chicken concepts. But there’s no avoiding the fact that everyone wants a piece of the poultry craze. Noble Chicken. Rooster and Rice. Urban Bird. Ponko Chicken. These are just a few of the emerging brands in the increasingly crowded fast-casual chicken space…. read more