US Foods restaurant operations consultant Matt Bruenderman said operators are ‘bleeding from 1,000 individual cuts’ It’s no surprise to anyone running a restaurant right now that we’re in a high-cost environment and finding ways to trim those costs has become more critical than perhaps ever. Of course, that’s easier said than done. But it’s not… read more
Posts Tagged: Industry Spotlight
Wong to Become Applebee’s COO
Jerrod “Jay” Wong will become chief operations officer for Applebee’s Neighborhood Bar + Grill, effective September 15, 2025. In his new role, Wong “will focus on driving consistency, accelerating growth, and working closely with his team and franchisees to elevate restaurant performance and deliver a seamless guest experience across the system,” per an Applebee’s release…. read more
Cracker Barrel switches back to old logo after backlash
The restaurant company made the announcement in a social media post after even President Trump had weighed in on the controversy Cracker Barrel Old Country Store has made the decision to switch back to its old familiar logo following a week of intensifying backlash over its modernized rebranding. The family-dining company made the announcement in… read more
Get ready for an extended fast-food value war
More chains introduced new value offers this week as McDonald’s prepares to cut prices on its combo meals. Yet it comes as industry profitability remains lower than it was before the pandemic. If the past few days are any indication, the restaurant chain value wars are going to last a while longer. The pizza chain… read more
Beef tallow and Bitcoin apparently helped Steak n Shake sales
The burger chain said the key metric rose 10.7% last quarter after the chain started using beef tallow with its fries. It also called Bitcoin a “game changer.” Apparently, using beef tallow in your fries and marketing the hell out of it will get customers into your restaurant. Biglari Holdings, the parent company of the… read more
Marco’s Pizza Opens 40-Plus Stores So Far in 2025
The brand also appointed a vice president of real estate, reached international milestones. Marco’s Pizza has announced several expansion updates. To start, the Toledo, Ohio-based brand has opened 41 new stores in the first half of 2025. If current trends continue, the brand says in a release, it’s poised for a 28% year-over-year increase in… read more
Bonefish Grill to get a new President
Multiconcept operator Bloomin’ Brands named John Bettin president of the Bonefish Grill chain, effective September 2, 2025. He will replace Mark Graff, who will depart the company on November 1, 2025, per a Bloomin’ Brands release. This move is part of a series of leadership updates Bloomin’ Brands is making. Michael Healy, currently the company’s… read more
KFC’s Latest Comeback is Equal Parts Nostalgia and Reawakening
The classic brand wants to regain share in a QSR category as hot as any other. KFC has, to its own admission, ceded U.S. chicken share. In 2024, it slid to No. 4 among peers in the category side of the QSR 50, with Raising Cane’s squeezing ahead at $4.96 billion to $4.9 billion in… read more
Chili’s stays red hot as same-store sales surge 24%
The casual-dining chain has now posted five straight quarters of double-digit growth fueled by value and marketing and improved operations. It is not taking its foot off the gas. Those who doubted Chili’s ability to keep this up will have to wait at least one more quarter. Same-store sales at the casual-dining chain surged 24%… read more
The Frosty could not save Wendy’s last quarter
The fast-food chain was surprised by the economic downturn and said that its 100 Days of Summer promotion was too complex, more than offsetting strong sales of its Frosty dessert. Wendy’s reported earnings on Friday and the results were negative. Same-store sales in the U.S. declined 3.6%, and the company’s projections for the rest of… read more
