A former McDonald’s employee revealed on social media that he didn’t give customers the proper amount of McNuggets. Fortunately, this man was a generous rule-breaker and his customers’ lives were made better due to his actions. I worked at McDonald’s for two and a half years and I put 11 nuggets in almost every 10-piece I… read more

The Redwood City, Calif.-based company is well-known for its advanced residential cooking technology paired with a chef-powered service. Brava offers proprietary cooking-by-light technology which provides users a fast, flexible, space saving and eco-friendly appliance for their kitchen counter. The patented light technology cooks food up to four times faster, requires no preheat and allows the preparation of multiple… read more

Sbarro announces its inaugural location in Costa Rica. In an exclusive development agreement with franchise partner Pizza in Paradise Sociedad Anonima, led by Jorge Moya and sons Jorge and Jose, has opened Sbarro—known for its extra-large New York-style pizza slice—in Lincoln Plaza in the city of Moravia, with more locations to follow. “The restaurant industry in… read more

In an industry where labor costs continue to strain operating margins, The Cheesecake Factory is trying to gain an edge by focusing on staffing and employee retention. According to a study conducted in 2017, a whopping 72 percent of all restaurant workers left their jobs compared to a 47 percent rate across all industries. As… read more

In-N-Out Burger plans to open its first Colorado restaurants in late 2020. And, while the brand is only available in six states, the Southern California-based institution won’t have trouble luring customers to its brand when it enters its seventh state. The iconic 71-year-old year old chain has built a cult following and its reputation precedes… read more

Privately held TGIF Holdings LLC and Allegro Merger Corp., a special purpose acquisition company, have signed an agreement that would take the casual-dining chain public, the companies announced. The Dallas-based parent of the TGI Fridays and New York-based Allegro Merger, said that, at closing, TGI Friday’s holders will receive a combination of cash and stock… read more

A honey butter chicken biscuit sandwich served during breakfast hours. The return of Wendy’s to Europe within 18-months. 50-piece orders of spicy chicken nuggets being ordered by those that saw a bullish Chance the Rapper tweet about them. The Baconator ordered on the Wendy’s app and delivered soon thereafter by Grubhub. Clearly, this is not… read more

A “mistake” allowed customers to combine Whopper discounts at certain Burger Kings, costing the franchisee millions. A restaurant group based out of upstate New York revealed the extent of the mistake during a recent earnings call, according to reports. The discount mistake cost the franchisee an estimated $8.2 million. Customers were able to take advantage of… read more

The restaurant is the Culver City, Calif.-based fast-casual brand’s fourth restaurant in Chicago and is located in the West Loop at 911 W. Randolph St. The company said the design, largely in shades of white, is a new store prototype. It covers 2,500 square feet and has 58 seats. “We look forward to expanding in… read more

For many sports bars and casual-dining restaurants, the name of the game has been to slow down, cut back locations, and eliminate weak performers. And then there’s Walk-On’s Bistreaux & Bar, a Baton Rouge, Louisiana-based sports bar franchise that been expanding at a rapid-fire pace, not scaling back. With 32 locations, the brand’s revenue spiked… read more