New York (CNN) — Yet another fast food CEO is stepping down. Subway announced Tuesday that its CEO, John Chidsey, will retire at the end of 2024. Executive Carrie Walsh will replace him as interim CEO. Chidsey, the first chief executive outside of the chain’s founding family, joined Subway as CEO in 2019. His departure… read more
Posts Tagged: Industry Spotlight
California voters narrowly reject $18 minimum wage increase
Proposition 32 was rejected in California, which would have raised the minimum wage from $16 to $18 an hour by 2026 Californians rejected Proposition 32, the legislation that would have raised the state minimum wage from $16 an hour to $18 an hour by 2026 and would have been the highest minimum wage in the… read more
Chipotle marks 1,000th Chipotlane milestone and plans unit growth acceleration
The chain anticipates 8% to 10% new unit growth each year after a record number of domestic openings this year Chipotle will open its 1,000th Chipotlane this week, marking a milestone for the model that was first introduced in 2018 to support digital orders. The Chipotlane format now represents nearly 30% of Chipotle’s more than… read more
Blackstone acquires majority stake in Jersey Mike’s
CEO Peter Cancro, who purchased the sub shop in 1975, will maintain a significant equity stake and will continue to lead the business Private equity giant Blackstone will acquire a majority ownership position in Jersey Mike’s, the fast-growing sub shop purchased by Peter Cancro in 1975. Terms of the deal were not disclosed. Cancro will… read more
How to Deliver Customer Experience in QSR’s Digital Age
The COO of Marco’s Pizza on what it takes to meet guests where they want to be. If your brand operates in the QSR industry, it is safe to say you’ve seen the way that we connect with our customers has dramatically changed. The in-store guest experience, once the most important touchpoint of customer satisfaction,… read more
Red Lobster Appoints Industry Veteran as Chief Operating Officer
Larry Konecny most recently served as COO and chief concept officer at Maggiano’s Little Italy. Red Lobster announced the appointment of Larry Konecny as chief operating officer. Konecny will lead the operational strategy for Red Lobster’s 545 restaurants across the U.S. and Canada. Reporting directly to CEO Damola Adamolekun, he will drive initiatives to deliver… read more
Fast Food Chains With The Highest (and Lowest) Quality Burgers
We as a society are becoming more and more curious (and aware) of what exactly is in our food. With a focus on better ingredients, there’s more of a want for even our quickest and cheapest food options to be of good quality. So many of us these days are just busy and on the… read more
Chipotle Seats Scott Boatwright as CEO
Prior to joining the 3,600-unit brand in 2017, Boatwright spent nearly two decades with Arby’s Restaurant Group. This week, seven-year Chipotle veteran Scott Boatwright officially took the reins as CEO of the brand. He also will join the board of directors. The appointment comes after Boatwright held the interim CEO role for three months following… read more
Sweetgreen is testing fries as it targets non-salad eaters
Moving further away from its “salad concept” brand perception, the fast-casual is broadening its menu. Up next: the return of wraps and dessert. If the national news this week wasn’t mind-blowing enough, Sweetgreen said on Thursday it is testing fries. Specifically, these are crispy Ripple Fries, which are being tested in some Los Angeles area… read more
Climate change is an existential threat to the restaurant industry
Operators and many industry experts agree that rising temperatures, increasing weather-related disasters and other looming environmental concerns pose huge risks to restaurants. Here’s what they’re doing about it. Editor’s note: This is the first story in a six-part Restaurant Business series on climate change and the restaurant industry. Climate change represents an existential threat to… read more
