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Chili’s Eyes Increased Profits with New Menu Brinker International CEO Kevin Hochman, with just a few months under his belt, identified excessive deep discounting as one of Chili’s most concerning issues. In the chain’s fiscal fourth quarter, discounted items mixed 37 percent, and that was simply too high for his blood. In response, the chain… read more

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Applebee’s is in its “glory years,” says brand president John Cywinski. He argues the chain is in a better position now than it’s ever been across 42 years of history. No one is likely to challenge him on that take. Same-store sales grew 3.8 percent in Q3 year-over-year and 16.9 percent against 2019—the best three-year… read more

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A technology supply chain company operating a wholesale food and restaurant supplies marketplace, Cheetah has maintained a relatively low profile since its founding in 2015. That, however, is now changing with the company’s rapid growth and increased market presence. Earlier this year, the Pleasanton, California-based company closed a Series C round of financing totaling $60… read more

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Ghost kitchens and virtual brands in a post-pandemic world will favor more flexible, transparent business models from industry veterans like Reef and Nextbite, to newcomers like Oomi and Meal Outpost At the height of the pandemic when dining rooms were closed, the phrase “ghost kitchen” entered the public lexicon and new “hot” delivery-only concepts opened… read more

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When it could not find enough drivers to deliver its pizzas earlier this year, Pizza Hut decided to embrace a perceived competitor, third-party delivery companies like DoorDash. The move appears to have worked. The Plano, Tex.-based chain’s U.S. same-store sales rose 1% in the third quarter, parent company Yum Brands announced on Wednesday. That was… read more

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As the digital revolution continues to reshape how consumers interact with their favorite brands, restaurants are increasingly finding ways to collect data points that help them drive business from both loyal customers and new ones. Just look at Noodles & Co. The Denver-based fast casual has evolved its digital storefront and rolled out a customer… read more

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As the digital revolution continues to reshape how consumers interact with their favorite brands, restaurants are increasingly finding ways to collect data points that help them drive business from both loyal customers and new ones. Just look at Noodles & Co. The Denver-based fast casual has evolved its digital storefront and rolled out a customer… read more

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— by Sandy Poston With over two decades of Manufacturing experience, Sandy Poston joined American Recruiters as Independent Franchisee and opened the Johnsonville, South Carolina office in 2022.Sandy has a stellar track record in the world of Manufacturing and Supply Chain Management and has put together an impressive list of achievements that consistently propelled her… read more

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LEADING BRANDS ARE RETHINKING HOW THEY RECRUIT, RETAIN, AND VALUE THEIR BEST EMPLOYEES . . . . Navigating the Restaurant Labor Shortage Requires a NextGen Approach   According to Bureau Labor of Statistics numbers released in early October, food services and drinking establishments added 60,000 jobs in September. The hospitality sector now employs 11.8 million… read more