As chief restaurant officer Scott Boatwright recently shared with QSR, Chipotle understands the value of retention all too well. Just last year alone, the company promoted 13,689 people at all levels. Its rate of internal promotion was 79 percent. Chipotle employed more than 73,000 people in 2018, including roughly 67,900 at the hourly level. But… read more
At a January 2018 investor conference, Red Robin Gourmet Burgers Inc. said it planned to combat rising minimum wage costs by eliminating the roles of busboys and expeditors at restaurants. The job cuts would save millions and require servers to wipe clean tables. It was a stark contrast to the brand’s unbridled service ethos, where employees… read more
Air filtration is an important but often overlooked or misunderstood part of food safety. It pays to hire an expert when designing or upgrading such a system, as it can get complicated and expensive. The most sensitive areas in a plant are between the oven and packaging where finished product is vulnerable. Baked products exiting… read more
The former marketing director at Buffalo Wild Wings has flown to a different coop — Famous Dave’s. KC Glaser will start his new position at the Minnetonka-based barbecue chain July 8. He’ll focus on delivering a consistent brand message for the chain, being responsible for the overall marketing strategy, planning and execution of marketing initiatives… read more
CraftWorks Holdings has named industry veteran Marc Buehler to the new position of divisional president for its brewery and specialty restaurants, the company said. Buehler, who most recently served as CEO at Nashville-based Dick’s Last Resort, will oversee CraftWorks’ Rock Bottom Restaurants & Breweries, Gordon Biersch Brewery Restaurants, Chophouse, A1A, Big River, Ragtime and Seven… read more
Effective Aug. 8. In his new role, Mr. Turner will assume global responsibility for finance, corporate strategy, supply chain and information technology. He joins Yum! Brands from PepsiCo, where he held several leadership positions. Most recently, he led PepsiCo’s retail and ecommerce businesses with Walmart in the United States and 25 other countries as senior… read more
Through the diligent efforts of those billboard cows with their poor penmanship and dubious spelling skills, Chick-fil-A has moved up the ranks from the seventh-largest restaurant chain in the United States to become the third. The chicken sandwich giant blew past Wendy’s, Burger King, Taco Bell and Subway on its ascent, with $10.46 billion in… read more
The label on a bottle of the cold-pressed juice Wtrmln Wtr doesn’t mention food waste. But the problem was the inspiration for the company, which launched six years ago. When the founders learned that hundreds of millions of pounds of watermelon stayed in fields to rot because the fruit was judged too unattractive for sale… read more
“I’m so excited. You’re the first person I’ve talked to about this,” says Arby’s chief marketing officer, Jim Taylor. “I’ve been working behind the scenes for three months.” In this moment, I cannot possibly anticipate what Taylor, who leads menu development at Arby’s, is going to tell me next. “People love meat already. What Americans… read more
By Kaytie Zimmerman – Forbes The days of casually picking a candidate to fill a role at your company and expecting them to stay long-term are over. If you are an employer or manager and you don’t have a strategy to retain your employees, you can’t expect them to stay. Millennials no longer need to… read more