The pandemic has forced schools to adapt in countless ways, including reinventing meal programs to ensure students have access to nutritious food whether they are learning from the classroom or the kitchen table. Last school year, as teachers transitioned to online instruction, school foodservice operators just as quickly shifted to serving grab-and-go meals and even… read more
Yum Brands’ CEO: Culture Is What Will Get You Through a Tight Labor Market That labor crisis, by the way, has yielded an all-time high quit rate for restaurant workers. It has also driven operators to hike their wages in response, and average pay in the industry is now above $15 an hour for the first… read more
Auntie Anne’s has long been a staple in malls and airports across the U.S. The smell of warm, salty pretzels enticed travelers and shoppers alike from the brand’s storefront and kiosk locations for more than 30 years. But what about the customers craving a doughy snack who aren’t traveling or strolling through the mall? Where… read more
The newest subscription service isn’t to stream TV shows or movies. It’s for Taco Bell’s tacos. Customers with the Taco Lover’s Pass can order one crunchy taco, soft taco, spicy potato soft taco, or Doritos Locos taco per day for 30 days straight on the chain’s app. The cost of the pass ranges from $5… read more
General Managers Make a Median Base Salary of $90,129 Including Bonuses, says Black Box Intelligence Report The median hourly wage in limited-service restaurants was up 10% in the second quarter year-over-year, and up 6% among full-service line cooks, according to a Black Box Intelligence webinar. Hourly workers in limited-service restaurants made a median of $11… read more
The Denver City Council is set to vote on a new grant program that could make city and county restaurant owners eligible for $10,000 and workers up to $1,500. The council will vote on a $1 million grant to the Colorado Restaurant Foundation, the philanthropic arm of the Colorado Restaurant Association, and $500,000 to the… read more
The Coffee Bean & Tea Leaf® company, one of the world’s leading roasters and retailers of specialty coffee and tea, announced today the addition of three new senior executives who will help scale the company, expand its omnichannel marketing presence and introduce the brand to consumers in both existing and new markets. The company has… read more
The Restaurant Worker of the Future — and even now — is a digitally savvy individual with great people skills, says Tracy Skeans, chief operating officer and chief people officer for restaurant giant Yum Brands Inc. Skeans, who took on the additional operations role in January at the Louisville, Ky.-based parent to Habit Burger Grill,… read more
When the pandemic wiped out dine-in business early in 2020, Chick-fil-A didn’t require any big evolution with its service model, as it already relied heavily on drive-thru. But the company still invested in protecting its industry-best hospitality and creating a smooth drive-thru experience using technology. Khalilah Cooper, the brand’s senior director of service and hospitality,… read more
Chipotle Mexican Grill, which has been an innovator in its use of TikTok for several years, announced Thursday it’s turning to the video-sharing platform to find an influencer to work with the chain on its digital strategy. With the launch of the inaugural Chipotle Creator Class, which includes viral stars and digital creators such as… read more