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The Quality Imperative According to Larry A. Pace, 2007-11-12, Electronic Journal Business Ethics and Organizations Studies [EJBEOS] [i]; “Total Quality Management (TQM) has been described as an ideology, a corporate culture change phenomenon, a set of “hard” techniques, a set of “soft” skills, and as a pragmatic approach to business survival’. EJBEOS here sets forth “the “Ideology”… read more

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Despite all the online ways to link up with potential clients, I still believe making in-person connections needs to be a part of everybusiness owner’s networking regimen. When you’re face-to-face with people, you can form bonds more easily because they get a more complete picture of who you are through your voice, body language, and… read more

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One hour can decide where you work for the next five years or more.  And you spend that hour with strangers, focused on a rare conversation topic…   It makes sense to feel nervous.   Unfortunately, interviewers can’t always tell when nerves stems from feeling nervous about the interview versus feeling nervous about doing the… read more

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Employers with a part-time workforce sometimes have questions about how federal, state, and local employment laws apply to their part-time employees. Below we answer common questions about part-time employees. Background: Q: How many hours are considered full-time, and how many hours are considered part-time? A: The definitions of full-time and part-time can vary depending on law… read more

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James Kane, a psychologist, has a deep understanding of what motivates people, particularly when it comes to loyalty. He captivated the audience at this year’s Argentum Conference when discussing how you can make anyone loyal to you, your organization, or your cause. By synthesizing the latest research in neurology, anthropology, behavioral psychology, and 100,000 years… read more

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The leading issue with long-term care facilities is staff retention, and with this growing issue, analysts and the federal government are investigating the leading causes of this problem. Employee Dissatisfaction: Common system and environmental issues. Insufficiencies in benefits and pay: Caregivers believe their hard work is not being reciprocated in compensation. Poor staffing: According to… read more

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You’ve probably already got high performers whose talents you could be developing more than you are. Here’s how to identify them.   High turnover is bad for morale, it’s expensive, and it can sink the performance of even your most loyal employees. But it’s become something of a new normal, and companies are struggling to… read more