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Too many people succumb to the mistaken belief that being likable comes from natural, unteachable traits that belong only to a lucky few—the good looking, the fiercely social, and the incredibly talented. It’s easy to fall prey to this misconception. In reality, being likable is under your control, and it’s a matter of emotional intelligence… read more

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When clients come to me experiencing burnout, the first thing I ask is how many hours of sleep they’re getting each night. Many of them look at me like I’m crazy, but sleep deprivation is a major contributing factor to burnout and can have serious consequences. It affects not only your health and well-being, but… read more

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The average American receives dozens of credit card solicitations each month. How many of these “invitations” do you accept? I would imagine it’s very few. Now think about the number of meeting invitations you receive each week at work. It’s probably a dozen if not more… What if you were as careful with your time… read more

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It can get ugly. And let’s be honest, we all know a few people who seemingly create clouds of conflict everywhere they go. In fact, even the most mild-mannered of us can find ourselves in heated disagreements that can be uncomfortable. But, conflict doesn’t necessarily need to be a negative energy drain. It can also… read more

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The end of the employer-employee relationship is an inevitable part of running a business and requires special care. To help you manage your next employee separation, we address some common misconceptions about the termination process. Myth #1: “At-will” means you can fire an employee for any reason. Fact: While “at-will” employment generally means you can terminate… read more

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Does this sound familiar? Anyone been a target of this during their career tenure? If you have, you are not alone in this. More women than men are labelled aggressive. If you are a woman who is vocal and has an overt point of view, you are likely to be labelled aggressive and written off… read more

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Receiving criticism can sometimes be a messy situation, especially when it’s unexpected, harsh or given when others are present. You might feel shocked, angry or even embarrassed by the comments. But before getting defensive, try switching your mind-set and treating the feedback as a gift, rather than criticism. Here’s how. Who gave the feedback? First,… read more

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Networking is a skill, and like all skills, it is something that is learned and developed. While it may seem like there are many “natural” networkers out there, understand that they became this way over time. Fortunately, you have the opportunity to see what works best for them so as to cultivate these habits yourself…. read more