Will the sweet-heat trend start to cool down? Have plant-based meats gone out to pasture? The annual National Restaurant Show, which ended this week in Chicago, is the place to find the answers to those questions—and see what’s next. I walked through aisles and aisles of exhibits and attended a multitude of educational sessions and… read more

As Memorial Day approaches, it’s the perfect time to show your appreciation and gratitude to the brave men and women who have served in the armed forces. Many businesses and individuals are looking for meaningful ways to honor veterans and their families, and as a restaurant owner, you have a unique opportunity to make a… read more

Tabletop presentation is critical for creating a formal table setting. From the charger plates to the decor, no detail is too small. One key but often forgotten element of design is napkins. Napkins are as functional as they can be alluring, and how you fold your napkins plays a critical role in your overall presentation…. read more

Did you know that a clean restaurant can actually make or break your sales? According to QSR Magazine, guests will spend twice as much with clean restaurants. More than ever in this post-lockdown world, guests are making dining decisions depending on whether you’re maintaining a clean restaurant, which may in turn impact your sales numbers…. read more

Mother’s Day is soon and as a restaurant owner, you know that this special day presents a prime opportunity to increase reservations and boost sales. With families looking for the perfect place to celebrate the mothers in their lives, your restaurant has the potential to become the go-to destination for Mother’s Day brunch. In this… read more

Even if your staff is well-trained and you handle your operations carefully, there will inevitably be times when a customer is dissatisfied with their experience. Knowing how to effectively address and resolve complaints can not only help retain customers but also improve your restaurant’s reputation. By understanding the common reasons for complaints, implementing effective complaint… read more

Design is all over new tableware. The way a dish looks has been important to the dining experience since forever, but perhaps never more than now. Relaxed and homey. Or vibrant and celebratory. And perhaps shareable, too. “Chefs know that guests spend a lot of time looking at their plates,” says Chandra Ram, associate editorial… read more

Customers expect delicious desserts that look as good as they taste, and having the right presentation can make all the difference in their experience. That’s why glass jars are becoming the go-to choice for businesses looking to improve their dessert sales. Not only do they provide a classy and elegant way to pre-package desserts, but… read more

Tipping has long been a customary practice in the restaurant industry, with customers voluntarily leaving gratuities to show appreciation for good service. However, in recent years, there has been a growing debate about whether restaurants should eliminate tipping altogether. This shift is driven by various factors, including the desire to create a more equitable pay… read more

Father’s Day tends to sneak up on us in the restaurant business. Not to mention, it’s commonly overshadowed by Mother’s Day. We don’t think this is very fair, and it’s also a missed opportunity! Many families treat dad to a night out for this holiday, so why not get involved by running some Father’s Day… read more