Tim Hortons to Test Reusable, Returnable Cups and Food Packaging

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Tim Hortons has signed a deal with TerraCycle’s Loop program to test an option that would allow customers to pay a deposit and receive their order in reusable, returnable cups and food packaging. Once the customer is done they could return the cups and other containers to a participating restaurant and have their deposit refunded…. read more

Nearly 300 Public, Private Sector Groups Launch Digital Campaign Pushing for a Deal on a Coronavirus Relief

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A coalition of travel, restaurant, retail, and state and local government groups launched a digital advertising campaign on Wednesday calling for Congress to quickly approve a new coronavirus relief package. The Covid Relief Now Coalition is made up of organizations representing the public and private sector, including the American Hotel & Lodging Association (AHLA), International Franchise… read more

McDonald’s Franchisees Are Working On Ways To Fix The Chain’s Broken Ice Cream Machines

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We love McDonald’s over here. Their fries? Perfect. Their Big Macs? CLASSIC. Their fountain Diet Cokes? Arguably my reason for living at this point. But you and I both know even the biggest McDonald’s fans bring up one gripe with the chain, and it’s that the ice cream machines seem to be broken constantly. This… read more

Measures aimed at ensuring the most efficient food chain possible

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The US Food and Drug Administration on Sept. 18 announced the latest in a series of initiatives aimed at providing temporary relief from enforcement of certain regulations and deadlines to food manufacturers struggling to adjust operations and procedures to ensure food is directed safely and in the quantities and forms required during the coronavirus (COVID-19)… read more

9 Ways to Boost Remote Sales Productivity

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Companies around the globe are asking employees to work from home to help prevent the spread of COVID-19. Yet many global firms are not prepared for a remote workforce. And when it comes to sales teams, remote work presents a unique set of challenges for sales managers tasked with leading geographically dispersed teams. Sales teams… read more

Taco Bell to debut ‘Go Mobile’ Prototype Store with Double Drive-thru lanes, Curbside Pickup

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In the works for a few years, the smaller footprint stores are designed for contactless carry out; but are Cantinas and fast social designs out? A Taco Bell executive gives us the lowdown. In early March, Taco Bell announced a bold plan to open ‘fast social’ restaurants with stadium-style seating for gamers. But those dine-in-focused… read more

Former Yum! exec joins Pieology as CMO

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Adrienne Berkes, a longtime leader at Yum! Brands, Inc., has joined create-your-own pizzeria Pieology as chief marketing officer. Ms. Berkes will be responsible for expansion of the brand overseas as well as throughout the United States. Adrienne is an accomplished marketing strategist with strong QSR retail experience and a passion to build brands,” said Gregg… read more

Wendy’s Sees ‘Ton of Upside’ in Breakfast

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Breakfast has been a bright spot for the quick-service restaurant (QSR) chain as it has adapted to challenging business conditions caused by the coronavirus (COVID-19) outbreak. “We could not be more pleased with our breakfast daypart since its launch in early March,” said Todd Allan Penegor, president and chief executive officer, during an Aug. 5… read more

Papa John’s will Hire 10,000 more Workers as it Tries to Meet Demand for its Pizzas

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Papa John’s announced it would hire 10,000 more workers as it tries to meet surging demand for its pizzas. Consumers who are sheltering in place are ordering more Papa John’s food during the coronavirus pandemic. During the three months ended June 28, the pizza chain’s North American same-store sales soared 28%, according to its preliminary estimates. … read more

What Does it Take to Reopen a Restaurant During Coronavirus? Here’s an Example

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COVID-19 case spikes have complicated the reopening process further for restaurants. It’s surfaced the concern—fair or not—whether steps taken in early phases were stringent enough to keep guests safe. And even with step-backs on capacity limits, restaurants are still reopening or preparing to do so en masse. It remains a dynamic and imposing task. While… read more