If you work at an organization where constant re-shufflings are the norm, you may find yourself with a new boss every few months. Here are some coping strategies. Introduce yourself. Each time a new manager is appointed, you need to schedule a one-on-one meeting with them and bring a copy of your résumé. Talk about… read more
“be Better” Tips for Everyone
5 Quick Wins to Improve the Patient Experience
Every patient that comes into contact with your hospital goes on a long and complex journey or ‘experience’. There’s the initial meeting or consultation, the education and choice of treatment, the procedure itself and then the recovery / aftercare and of course the billing. Getting everything right across the entire patient journey is an enormous… read more
10 Uncomfortable Deeds That Will Make You More Successful
by Travis Bradberry T.S. Eliot was clearly onto something when he asked, “If you aren’t in over your head, how do you know how tall you are?” The very act of stepping outside of your comfort zone is critical to your success and well-being. Our brains are wired such that it’s difficult to take action… read more
Why Women in Sports is Better for Business: My Experience Training for Marathons
by Dr. Dambisa Moyo Unlike many athletes – both those competing in the Olympics this week and those we encounter in our daily professional lives – sports became a crucial part of my daily routine later in life. It was not until I signed up to run the 2014 New York City Marathon that I… read more
Why Athletes Make Great Entrepreneurs
by Richard Branson I’ve been enjoying all the action of Rio. I love the Olympics, and the incredibly exciting atmosphere they create. There’s nothing more stirring than watching the world come together in a supportive environment that celebrates the human spirit. From the Olympics to cheering on my children, sport has always moved me. It’s… read more
Leadership Effectiveness: The Self-Aware Leader
Hot buttons – we all have them. And that is ok – just part of the human condition. It is how we adapt to them; how we let them affect our leadership that is important to our leadership credibility. One of the goals of Strategic Executive Coaching is to help executives make what is apparent… read more
10 Qualities The Best Managers Have In Common?
by Bernard Marr It’s the age-old question of leadership: do you want to be loved or feared? Most management experts would tell you that the old, hyper-masculine stereotype of the boss who leaves his employees shaking in their boots is not the best model to follow in a modern work setting. But how do you… read more
11 Powerful Ways to Create an Instant Connection With Anyone
BY TRAVIS BRADBERRY Too many people succumb to the mistaken belief that the ability to connect with others is a natural, unteachable trait that belongs to only a lucky few. It’s easy to fall prey to this misconception. In reality, this ability is under your control, and it’s a matter of emotional intelligence (EQ). Research… read more
Your Coworkers Are Not Your Friends
by Sonia Alleyne Just because professionalism calls for being friendly with everyone, does not mean that everyone is your friend. I recently had a conversation with a young woman whom I mentor who was very disappointed in a colleague’s behavior. The two, in my mentee’s words, “enjoy a good relationship and are friendly toward one… read more
9 Types of Tone in Writing
by Melissa Wilson What is tone when it comes to writing? It’s a simple question, but the answer can be rather complicated. In basic terms, tone usually refers to how a writer uses certain words in a specific way to convey non-verbal observations about specific subjects. Not only does tone help to deliver facts, but… read more