Lead Generating with Social Media is only Half the Battle.

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by Greta Schulz Recently, I spoke to an organization that spent an ungodly amount of time, energy, and money on Social Media to create Lead Generation. So my question was, “Now what?” They asked, “What do you mean?” I said “Okay, so you got a whole bunch of people calling you or contacting you through a… read more

What Every CEO With A Millennial Sales Force Should Know

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by Jacco van der Kooij There is systemic failure across B2B sales organizations to hit growth targets. Some blame “the Millennials” for being unable to sell, “the market” for taking a turn, or that the targets are “too big”. Seeing it first hand I notice that the market continues to grow with more and more customers… read more

The Impact of Communication in Healthcare

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Posted by Jerry Stone Communication in healthcare is a complex series of connections and critical interactions between patients, providers, staff, and organizations. From check-in or registration, to seeing the physician and everything in between, there are numerous points at which communication can be broken and impact a patient’s outcome and overall experience.  The Joint Commission estimates… read more

The Difference Between Good Leaders and Great Ones

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by James R. Bailey The world tends toward continuums. We order everything from temperature (cold to hot, with tepid in the middle) to wealth (poor to comfortable to rich). Continuity along a linear line, like the inexorable laws of hydrodynamics, helps to capture and comprehend the complexities of science and society, and offers the promise… read more

Successful Change Management Involves Employees

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Organizational change initiatives fail at an alarming rate The digitization spiral is driving tremendous changes in the ways businesses and other organizations operate. Many traditional organizations are beginning to accept, in theory at least, that they must either change or die. Strategically managing organizational change is critical to implementing new programs and initiatives, and ultimately,… read more

TOP 12 REASONS WHY PEOPLE RESIST CHANGE

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Expecting resistance to change and planning for it from the start of your change management progamme will allow you to effectively manage objections. Understanding the most common reasons people object to change gives you the opportunity to plan your change strategy to address these factors. It’s not possible to be aware of all sources of… read more

How to Hold People Accountable – Performance Management

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Everybody, somebody, anybody, and nobody Does this little story sound familiar? “This is a story of four people named Everybody, Somebody, Anybody, and Nobody. There was an important job to be done and Everybody was asked to do it. Everybody was sure Somebody would do it.  Anybody could have done it, but Nobody did it…. read more

8 Things To Remember When You Fail (So You Can Bounce Back Better Than Before) by: Amy Morin

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Why does failure cause some people to give up on their dreams while others bounce back even better than before? It has to do with the way they think about failure. Failure can be part of the long road to success—but only if you think about it in a way that’s productive. Beating yourself up… read more