Ziosk announced its partnership with Chili’s Grill & Bar. Through this partnership, Chili’s has rolled out Ziosk tablets to more than 1,100 locations to simplify the payment process and delight guests with an enhanced experience.

Ziosk’s innovative pay-at-the-table solution eliminates the wait time associated with paying the bill, providing a frictionless, secure process that drives loyalty and charity program participation and optimizes service. With a 90% adoption rate, pay-at-the-table is a reliable way to empower guests and offer more convenience.

“Today’s casual dining industry is as competitive as ever, and Chili’s continues to lead in team member and guest satisfaction,” said Rhonda Levene, Ziosk CEO. “We are thrilled to return to Chili’s nationwide, giving guests the gift of time. We are committed to being a strategic partner in Chili’s success, driving operational excellence and delivering an unparalleled dining experience.”

Chili’s is also utilizing Ziosk’s loyalty capabilities to increase guest engagement and enrollment in the My Chili’s Rewards program. Guests may also enjoy Ziosk’s premium games and entertainment that are intended to spark conversations and promote memorable moments around the table. Additionally, Ziosk provides Chili’s access to AI-powered analytics of post-dining surveys, and other interactive features, generating actionable insights that enable Chili’s team members to continuously make refinements and ultimately deliver a heightened version of “ChiliHead” hospitality.

“We are proud to partner with Ziosk and provide a solution designed to improve both the team member and guest experience at Chili’s,” said Brinker Chief Supply Chain Officer James Butler. “Beyond the in-person touchpoints of saving guests’ time, simplifying the payment process and even having fun while playing games, Ziosk provides us the tools to constantly improve as a brand and gives us more opportunities to make everyone feel special.”

The decision to expand Ziosk nationally follows Chili’s successful pilot, affirming Ziosk’s pivotal role in Chili’s strategic growth and commitment to industry-leading value.

Ziosk and Chili’s share a goal of providing a great time with convenience, value, and community at the heart of their dining experience. In that pursuit, both brands are committed to innovating together on smart solutions that put the guest first and ensure they’ll come back for more.

Source https://www.fsrmagazine.com/industry-news/chilis-rolls-out-ziosk-tablets-to-1100-plus-locations/