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We can all spot terrible employees: they under-perform, they don’t work well with teams, they struggle to meet expectations… but oddly enough, it isn’t the obviously terrible employees who cause the real problems. Whether clearly incompetent or unbelievably lazy, they’re easy to spot. So although it’s never fun to fire people, at least you know there’s a… read more

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by SARA MCCORD Let’s start with the good news: You just bumped into a well-connected person and impressed the heck out of her. So much so, in fact, that she asked you to follow up with your resume, because she knows someone who’s hiring. You’re feeling pretty great. But before you decide which dancing animal… read more

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By Elizabeth Bennett – Ladders One employer explains why he retains recruiters to find job candidates. “Recruiters are the first line of attack — almost a gatekeeper,” said Arthur Mandell, who has worked with executive recruiters to fill hundreds of positions during his 25-plus years in the commercial lending and equipment-leasing industry. Mandell said he… read more

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Research shows that most people complain once a minute during a typical conversation. Complaining is tempting because it feels good, but like many other things that are enjoyable—such as smoking or eating a pound of bacon for breakfast—complaining isn’t good for you. Your brain loves efficiency and doesn’t like to work any harder than it… read more

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GE’s CEO Jeff Immelt has a plan for new young hires — they are going to learn to code. This is just one of Immelt’s initiatives to drive innovation for the 124-year-old company. “If you are joining the company in your 20s, unlike when I joined, you’re going to learn to code, Immelt wrote in… read more

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You know what they say about opinions—everybody has one. If you want to see that truth in action, just Google “characteristics of successful people.” Some of the results will undoubtedly point to the famous Marshmallow Study at Stanford, which demonstrated that the ability to delay gratification is a key component of success. But that’s far… read more

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A recent report issued by Accenture details clear links between the profitability of a hospital and the quality of its patient experience. Hospitals that deliver “superior” customer experience achieve net margins that are a massive 50 percent higher, on average, than those of hospitals providing an “average” customer experience. Deloitte Consulting LLP have also issued… read more

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Posted by HR Solutions Blog Team on August 8, 2016 at 9:00 AM Employers have discretion to address on-duty misconduct by employees, as long as they are consistent and do so in a nondiscriminatory manner. But, what about activities that occur while employees are off-duty? Below we address whether employers can consider an employee’s off-duty… read more

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I’m going to give it to you straight: You’re probably not being assertive enough at work. But don’t get down on yourself. It’s because you’re conditioned and discouraged not to be. Just type “women” and “assertive” into a search engine and you’ll find one piece of research after the next showing that when women are… read more