better-defined-2

Employers – Making your business Better

How must today’s organizations differentiate themselves from those competing for the most desirable talent?  It’s tough out there, and in today’s “disruptive” business environment, how do you attract and hire top talent?  Equally important, how do you keep it? At American Recruiters, we can help you do both.

From building your brand to setting first impressions to exit interviews, we help you land the brightest talent who can propel your organization to the next level. We project the image of where your company is heading, not where you’ve been. We market the future to top candidates and coach you how to build excitement so your new hires can help get your company get there. American Recruiters will keep you apprised of important techniques and winning ideas to attract, hire and retain top talent. We’re your stealth source of better candidates—exceptional individuals who aren’t actively on the market and talent you can’t find on your own.

Partner with us and take full advantage of how American Recruiters can help your business “be Better”!

 

  • April 20, 2017 - SOURCE: UNDERCOVER RECRUITER It is every employer’s dream to have a team that is self-driven, sets new goals and comes up with new ways to explore their challenges. They are the creative type, who value self-expression and consider fulfillment of their passion as a reward on its own. If you are one, you know what... read more
  • Should I Fire This Employee? 9 Sure Signs the Answer Is Yes April 5, 2017 - by Cheryl Snapp Conner Cut your losses immediately if the answer to any of these questions is yes. CREDIT: Getty Images They say experience is the best teacher. They’re right. As recently as two years ago, company ownership felt like single-handedly carrying the weight of the world. My assumptions about growing team members (they’re smart —... read more
  • How To Grow Leadership From Within Your Company April 5, 2017 - by David K. Williams The next CEO of your company may be residing within your company ranks. Here’s how to grow strong future leaders from within. Jack Welch, former CEO of General Electric, may have retired 15 years ago, but his influence in corporate America still resonates. Not only is he known as one of... read more
  • ‘Can I Discipline an Employee for Missing Work?’ March 27, 2017 - As more jurisdictions enact leave laws and expand nondiscrimination requirements, you may need to take a closer look at your company’s attendance policies. Provisions that suggest employees will automatically be disciplined for missing work may not be compliant if the absence is protected under the law. Here are three scenarios to consider. Scenario #1: My... read more
  • Emotional Intelligence: An Introduction March 27, 2017 - by: Mike Shelah Have you ever noticed, when you buy a new car, you begin to see that car everywhere?! It’s like, the moment you bought that car, everyone else did too. If we reflect on this feeling, we quickly realize, that is not the case. We have simply become more aware, as a result... read more
  • When & How to Document Employee Issues March 14, 2017 - In last week’s Tip, we reviewed guidelines for handling difficult conversations with employees. What happens when that conversation doesn’t lead to performance or conduct improvements? And when should you document these conversations? Here we address these and other common questions about documenting personnel issues. Q: Why do I need documentation when my employees are ‘at-will’?... read more
  • 9 Tips for Dealing with Poor Performers March 6, 2017 - by HR Solutions Blog Team Many employers have supervised an employee who fails to meet sales targets, produces shoddy work, or who simply can’t get to work on time. While these employees may be difficult to manage, we can help you address poor performance effectively. The following are some frequently asked questions about handling poor... read more
  • 3 Difficult Employee Conversations and How to Handle Them March 6, 2017 - by ADP Having difficult conversations with employees comes with the territory of being an employer. Whether it’s about a pay freeze, a denied promotion, or a violation of company policy, these conversations must be handled consistently and with care. General Guidelines: Here are some general guidelines for handling these types of conversations: Be proactive. Take... read more
  • Great Management Boils Down to One Major Thing March 1, 2017 - by Glenn Llopis Management is about execution, coordination and implementation of results.  Effective managers earn trust quickly, are strong team players and prepare employees for success.  Management requires one to continuously be mindful of the details and attentive to follow-up. Management requires the constant due diligence that is embedded within each task at hand and delivering... read more
  • Preparing for a CEO’s departure February 28, 2017 - A solid plan for selecting a hospital’s new top executive will ease the transition when the time comes by Mark T. O’Neil, Jr. The most crucial time in an organization’s life is the transition from one CEO to another. But while considerable time and attention are given to the mission and vision of a company,... read more
  • 8 Critical Career Stages Great Leaders Understand About Employees February 28, 2017 - by David Sturt and Todd Nordstrom  Shutterstock “I think I need a new job,” a close friend who leads a regional office for a large global organization told us. “I used to love working for my company, but either I’ve changed or the company has changed. I just don’t feel appreciated like I used to.” As... read more
  • Organizational Distrust Is Rampant: Why Leaders Should Be Worried February 28, 2017 - by Christine Comaford Shutterstock Distrust is rampant. It’s worldwide. It’s pervasive across all types of organizations in the business world. Even though the trust of CEOs is at an all-time low, we can help heal the distrust that may exist in your organization and boost your trust-factor among your tribe. Are you ready? You Can’t Buy... read more
  • 25 Ways To Cut Employee Stress And Boost Productivity February 28, 2017 - by Alan Kohll Shutterstock Employee stress is a problem. For every employee. At every company. Stress naturally occurs in the workplace. When left unchecked, it can wreak havoc on employee health and productivity. In fact, stress has been associated with physical problems like a weakened immune system, stomach aches, high blood pressure, hair loss and headaches.... read more
  • 10 Policies to Ban from Your Employee Handbook February 27, 2017 - By HR Solutions Employee handbooks can help employers communicate rules, benefits and other important information to employees. In the past, we have covered must-have policies for your employee handbook, but it is also important to know which policies to avoid. If your handbook isn’t drafted carefully, certain policies may conflict with federal, state, or local... read more
  • Four Interview Questions To Help You Hire People With Grit by:Raquel Baldelomar February 22, 2017 - Being successful in business today doesn’t always boil down to who you know, which can help get you started or open a door. But that alone won’t lead you to greatness. Character is what counts. Your character as a leader, the character of your employees and the culture of your organization will put you on... read more
  • 8 Tips for Conducting Effective Exit Interviews February 20, 2017 - Posted by HR Solutions Blog Team When an employee leaves your company, the costs associated with finding a replacement, lost productivity, or increased overtime can add up. Conducting exit interviews with departing employees can help limit future turnover and identify areas where your business needs improvement. Exit interviews also create an opportunity to transfer knowledge and experience... read more
  • 5 tips for designing an employee recognition program that works February 17, 2017 - Source: CareerBuilder HOW TO SUCCESSFULLY RECOGNIZE YOUR TEAM MEMBERS THAT ENCOURAGES COLLABORATION AND REINFORCES A POSITIVE WORKPLACE. To remain engaged on the job and sustain peak performance, your employees need to know their efforts are appreciated and their contributions valued. Employee recognition is an essential form of feedback that can mean the difference between a... read more
  • Rethinking conflict resolution at work by Craig Runde February 17, 2017 - Over the past decade my co-author, Tim Flanagan, and I explored and developed the concept of conflict competence in a series of books published by Wiley and the Center for Creative Leadership. We noticed that leaders and managers had considerable difficulty addressing conflict effectively, which cost their organizations dearly. We set out to determine what was... read more
  • 10 Things Great Bosses Do Every Day February 14, 2017 - We’ve all heard the adage, “People don’t leave bad jobs; they leave bad bosses.” It makes great fodder for after-work gripe sessions, but is there really any data to back the claim up? As it turns out, there’s a ton. In one study, 61 percent of those working for bad bosses said they were looking... read more
  • This Is How You Identify A-Players During An Interview February 14, 2017 - Over the last 15 years I’ve probably interviewed close to 1,000 people for all sorts of roles. From sales to marketing to engineering to customer service to management and even CEOs and board members. When I started interviewing, I’d estimate my hit rate was right around 50%, which means only 1 in 2 candidates would... read more
  • 4 Interview Questions to See the Truth in Every Candidate February 14, 2017 - I want to become a better interviewer. In fact, I’m quite obsessed with it at the moment. The irony of this is that for the longest time, I placed little or no value whatsoever in the practice of interviewing … I honestly didn’t think it was that important. I was wrong. As I talked about... read more
  • Federal, State, or Local Minimum Wage: Which Applies? Posted by HR Solutions Blog Team February 13, 2017 - The Fair Labor Standards Act (FLSA) requires employers to pay non-exempt employees at least $7.25 per hour for all hours worked. However, many states and local jurisdictions have higher minimum wage rates. Employers subject to multiple minimum wage requirements often need to figure out which rate applies. Below we address some common minimum wage questions.... read more
  • How Leaders Can Gain Trust When They Say Sorry by Marius van Dijke February 7, 2017 - There was a time when being the boss meant never having to say sorry. If you’d bawled someone out for the wrong reason or taken an employee’s work for granted, for example, well that was just too bad for them. After all life was tough and no-one really expected the workplace to be fair and... read more
  • 10 FAQs on Minimum Wage, Overtime, & More February 6, 2017 - Posted by HR Solutions Blog Team on February 6, 2017 at 9:00 AM During our recent webcast, Compliance Resolutions for a Better 2017, we received a number of questions on overtime, exempt vs. non-exempt status, and pay equity. Here are the answers to some frequently asked questions from the event: Overtime Rule: Background: On November 22,... read more
  • Boost Your Team’s Performance in the New Year February 2, 2017 - How well did your team perform this past year? What are your team’s goals for the coming year? How did you contribute to your team’s performance? These are a few of the questions being asked at year’s end as organizations assess the past year and look ahead to the New Year. For many, the focus... read more
  • What Makes A Leader? February 2, 2017 - What makes someone a leader anyway? Such a simple question, and yet it continues to vex some of the best thinkers in business. We’ve written several books on leadership, and yet it’s a rare thing to actually pause to define leadership. Let’s start with what leadership is not… Leadership has nothing to do with seniority... read more
  • Tired of wasting time in meetings? Try this February 2, 2017 - A friend of mine says people hate meetings because: They don’t start on time.. They don’t finish on time.. What’s in the middle is a waste of time! It’s true–many meetings are a waste of time! Unproductive meetings can cost your business big time. 5 people x 1 hour = 5 hours. Multiply that by everyone’s hourly... read more
  • 7 Myths About Employee Terminations January 30, 2017 - The end of the employer-employee relationship is an inevitable part of running a business and requires special care. To help you manage your next employee separation, we address some common misconceptions about the termination process. Myth #1: “At-will” means you can fire an employee for any reason. Fact: While “at-will” employment generally means you can terminate... read more
  • 8 Red Flags That An Employee Is Misclassified January 23, 2017 - Under the FLSA, employees are classified as either non-exempt or exempt from minimum wage and overtime. Non-exempt employees must be paid at least the minimum wage for each hour worked and overtime whenever they work more than 40 hours in a workweek (some states require overtime in additional circumstances). However, there are exemptions from the... read more
  • Overtime Rule: What’s Next with Litigation and the New Administration? January 16, 2017 - On November 22, 2016, a federal judge granted a request to temporarily block the Department of Labor (DOL) from implementing and enforcing a rule that would have raised the minimum salary required to be classified as exempt from overtime under federal law. Here is an update on the status of the rule and what to... read more
  • Winter 2017 HR Compliance Calendar January 11, 2017 - Posted by ADP Below is a summary of compliance requirements that took effect recently or will take effect over the next few months. December 31, 2016: New York increases minimum salary for certain exemptions. Final regulations increase the minimum salary requirement for the administrative and executive exemption based on location. The rates, effective December 31, 2016,... read more
  • Inclement Weather Guidelines: How to Handle Pay-Related Issues January 11, 2017 - by ADP With harsh winter weather already blanketing much of the country, now is the time to review rules for paying employees when your business is closed. Determining whether or not to pay your employee will depend on their status as an exempt or non-exempt employee, as well as applicable laws. Non-exempt employees are employees who... read more
  • The Secrets — 4 of Them — to Gaining Employees’ Trust January 4, 2017 - In May of this year, Renaud Laplanche entered the boardroom and faced every executive’s worst nightmare. Laplanche, the founder and CEO of LendingClub, was given an ultimatum: Resign in the next 24 hours or be fired. Why did this happen? There’s no need to rehash all the dubious decisions Laplanche had made as CEO. Know, simply,... read more
  • Five Tips for Building your Awesome Team in 2017 January 4, 2017 - Whenever I have spoken with entrepreneurs, every one of them seemed to be troubled by similar questions when it came to building their teams. I have put together this piece by trying to answer these questions: How important is it to find the right people? It is extremely important to get the right people for... read more
  • 13 Leadership Skills You Didn’t Need A Decade Ago That Are Now Essential December 27, 2016 - POST WRITTEN BY Forbes Coaches Council Top business and career coaches from Forbes Coaches Council offer firsthand insights on leadership development & careers. Leadership skills aren’t stagnant. Different generations moving in and out of the workforce dictate changes to the ways people lead. This is one reason leaders need to be constantly updating their skills.... read more
  • 5 Reasons to Hire a Recruiter December 27, 2016 - Finding the right candidate for your open position is imperative in today’s economy. The cost of selecting the wrong person can run into the hundreds of thousands of dollars, and bad hires can even negatively affect a company’s morale and productivity. At the same time, many hiring managers struggle with the recruiting process, which means bad... read more
  • No Call, No Show…Now What? December 19, 2016 - When an employee fails to report for work without prior notice (“no call/no show”), it can leave you scrambling to find a replacement. To address this issue, employers often include no call/no show guidelines in their attendance policies. Here are some points to consider when drafting and enforcing these types of rules: Communicate clear notice... read more
  • Optimizing Care Transitions: A Key Strategy for Reducing Readmissions BY MARY KAY THALKEN, RN December 14, 2016 - The following sections offer a roadmap of how to re-envision care transitions to increase their reliability and mitigate risk Last year, the Centers for Medicare & Medicaid Services (CMS) withheld a collective $420 million in reimbursements from half of the nation’s hospitals due to readmission penalties. As CMS continues adding condition- and procedure-specific regulations through... read more
  • The Ten Best Gifts To Give Your Employees December 13, 2016 - Whatever trinket or cash reward you decide to give your team, here are 10 must-have employee gifts for 2017. If your team already has all 10 of these gifts, congratulations to you and to them! 1. The gift of latitude. Let your employees decide how to do their jobs. Within a few weeks on the... read more
  • 8 Things Exceptional Bosses Constantly Tell Their Employees December 13, 2016 - CREDIT: Getty Images Whether you’re managing an intern or running an entire business, your employees’ success (and your own skin) depends on your leadership. Thankfully, the solution for motivating your team and squashing any issues is right at the tip of your tongue. It all starts with communication — the skill experts point to as... read more
  • New I-9 Form Required: What You Need to Know December 12, 2016 - All employers must complete and retain a Form I-9 for each employee at the time of hire. The form is used to verify a new hire’s identity and work authorization. In November 2016, the U.S. Citizenship and Immigration Services (USCIS) released a revised version of the I-9. The new version includes several changes designed to... read more
  • ACA Reporting: What You Need to Know to Meet 2017 Deadlines December 5, 2016 - The Affordable Care Act (ACA) requires many employers to report health coverage information to the IRS and to their employees annually. The IRS uses the information to enforce the ACA’s “shared responsibility” provisions (sometimes referred to as the individual and employer mandates) and to administer premium tax credits. The reporting requirements differ based on the... read more
  • Office Holiday Party Etiquette November 30, 2016 - Your company’s holiday gathering is just around the corner — time to let loose and party with your coworkers after a long year, right? Wrong. According to business etiquette expert Hilka Klinkenberg, the cardinal rule is to remember that no matter how festive the occasion, it’s still about business. Don’t fall off the fast track... read more
  • Strategies for Minimizing Preventable Medical Errors November 29, 2016 - Prevent medical errors with the following strategies An estimated 440,000 patients die annually in U.S. hospitals as a result of medical errors, according to the Journal of Patient Safety. The implications of this statistic for individuals and our healthcare system are staggering. In fact, it represents the equivalent of eight fully loaded Boeing 737 jets... read more
  • Human Resource Tips: How to Rock Your Employee Onboarding November 29, 2016 - HR industry studies show that a great amount of staff turnover (possibly as high as 20%) can happen in the first 45 days of employment. Replacing those who leave can cost anywhere from $3000 – $18,000, depending on the position and the job market. But what about those workers who do stick around, yet remain... read more
  • Bonuses: Overtime & Tax Considerations November 28, 2016 - Posted by HR Solutions Blog Team on November 28, 2016 at 9:00 AM Some employers use bonuses to reward and recognize high performers, especially during the holiday season. If you award bonuses, here are some overtime and tax rules to consider: Overtime Calculations Under the federal Fair Labor Standards Act (FLSA), non-exempt employees must receive one... read more
  • How to Make Change Stick November 28, 2016 - by Lisa E. Hale, Ph.D. Top-down, command and control doesn’t work any more. What works is finding ways to truly lead – so that your team is inspired, and so they bring their creativity and energy to bear on high level goals. A team that trusts, and is fully on board with the mission, will... read more
  • Holiday Pay: Frequently Asked Questions November 21, 2016 - With the holiday season underway, some employers may be considering whether they have to provide employees with paid time off for certain holidays, or extra pay when they work on a holiday. Here we answer these and other frequently asked questions about holiday pay. Q: Do I have to offer paid holidays to employees? A: Unless... read more
  • Your 2016 Year-End HR Checklist November 14, 2016 - Posted by HR Solutions Blog Team on November 14, 2016 at 9:00 AM As a business owner, the end of the year is marked by many HR and tax-related responsibilities. Use this checklist to help you close out 2016 and prepare for 2017: Compliance Checklist: Refer to ADP’s year-end payroll guide. The guide has clearly defined... read more
  • Employee Engagement Is More Important Than the Customer November 11, 2016 - OCTOBER 19, 2015 READER RESOURCE Problems don’t begin with customers. They start with you and your employees. When customers expect a fantastic experience but receive a third-rate one, you can lose them forever. Brand harmony can fulfill customers’ expectations and stop uninspired in-store experiences. The best way to understand what consumers want is to play... read more
  • Worldwide, 13% of Employees Are Engaged at Work November 11, 2016 - by Steve Crabtree Low workplace engagement offers opportunities to improve business outcomes WASHINGTON, D.C. — Only 13% of employees worldwide are engaged at work, according to Gallup’s new 142-country study on the State of the Global Workplace. In other words, about one in eight workers — roughly 180 million employees in the countries studied —... read more
  • Retaining Top-Tier Employees: 5 Strategies for CHROs November 8, 2016 - by Liz Alton Retaining top-tier employees should be a major concern for HR leadership as organizations face increasing turnover rates and outside competition for their best talent. According to the ADP Workforce Vitality Report, wage growth continues to be a trend as a result of organizations working to improve retention. Turnover is on the rise and... read more
  • 9 Habits Of Highly Emotionally Intelligent People November 7, 2016 - When emotional intelligence first appeared to the masses, it served as the missing link in a peculiar finding: people with average IQs outperform those with the highest IQs 70% of the time. This anomaly threw a massive wrench into what many people had always assumed was the sole source of success—IQ. Decades of research now... read more
  • 6 Human Resources TIPS TO PROMOTE WORKPLACE SAFETY November 7, 2016 - Posted by Guest Blogger November 7, 2016 Each year, employees suffer several common work-related injuries. From muscle sprains to tendonitis and in severe cases, nerve damage. Human resource managers must oversee a number of tasks to ensure a safe working environment. The Occupational Health and Safety Act (OSHA) of 1970 ensures safe working conditions for employees. The... read more
  • The one skill you have to master as a leader November 7, 2016 - By Chester Elton and Adrian Gostick It’s never been harder to lead a team, what with five generations now in the workforce, some of whom work remotely and others globally, some of whom are engaged and others not so much. One skill used to effect to by just about every great manager we study: They... read more
  • 10 Keys to Scheduling Employees November 7, 2016 - Posted by HR Solutions Blog Team on November 7, 2016 at 9:00 AM Smart scheduling practices can help employers manage costs and meet company, customer, and employee needs. This will be especially critical once new overtime rules go into effect on December 1, and more employees qualify for overtime. Here are some tips for managing... read more
  • Exit Interview … Don’t Bother (wait for it . . .) November 2, 2016 - by Donn Carr Recently, a reader asked me what I thought about exit interviews and did I see any value in this awkward event. There was a quick and easy answer to the question. They are bunk and a colossal waste of time. Now hear me out. Think about the last time you participated in... read more
  • 4 Incredibly Common Hiring Mistakes — And How To Prevent Them November 2, 2016 - By Brad Wolff Hiring right is one of the most important decisions a company can make. Hire the right person and you increase productivity and retention. Hire the wrong person and you increase turnover, decrease productivity and waste a lot of time and money. Here are some common hiring mistakes most companies make — and... read more
  • The 5 Secrets Of Great Interviewers November 2, 2016 - In today’s market, it’s imperative to utilize interviewing techniques that will maximize your effectiveness in hiring the right people for the right roles. With more than 20 years’ experience as a top producer in the recruitment and search industry, I have found there are five secrets that are key to being a great interviewer. The... read more
  • Cool Non-Cash Benefits Your Employees Will Love November 2, 2016 - BY COELI CARR, Freelance writer CREDIT: Getty Images Leon Rbibo, co-founder and president of the Pearl Source, in Los Angeles, which sells pearls online, accidently discovered that noncash bonuses speak as eloquently as greenbacks. The 10-year-old firm with annual revenue of $10 million was keen on attracting high-caliber, customer-oriented talent. “We wanted our team members to... read more
  • 10 Overtime Practices that Can Land You in Hot Water October 31, 2016 - With new overtime rules effective December 1, 2016, employers’ overtime practices may face more scrutiny. To help you prepare, here are 10 practices to avoid. #1: Problematic practice: Unauthorized overtime will not be paid. Under the federal Fair Labor Standards Act (FLSA), overtime must be paid whenever an employee works more than 40 hours in... read more
  • Never Say This to An Employee! October 31, 2016 - Posted by HR Solutions Blog Team on March 30, 2015 at 11:00 AM Sometimes, employers make comments to employees without realizing the impact of their statements. Misconstrued statements may lower employee morale, or worse, result in breach of contract, discrimination or other employee complaints. Here are some statements to avoid in the workplace: Promises: Avoid:... read more
  • Six things that make a good workplace great October 24, 2016 - by Mary Barra A few weeks ago, I was in Silicon Valley where I spent time at Stanford, Cruise Automation and Lyft. I enjoyed delivering the commencement address at Stanford’s Graduate School of Business’ graduation, and it was exciting to meet the teams as we continue to redefine personal transportation. The energy reminded me of a... read more
  • These Are the 7 (Completely Free) Perks the Best Employees Crave October 24, 2016 - by Justin Bariso The war for top talent is fiercer than ever. It goes without saying that you need great compensation and benefits to attract quality employees. But every day, headhunters and rival companies are working hard to lure your best people away. Which raises the question: What are you doing to keep them around? If you’re serious about retaining... read more
  • Is Your Employee Ready to Be a Manager? October 21, 2016 - You have an ambitious team member who’s asking to be promoted to manager. He’s great at his job, but is he really ready to lead? How do you judge his skills and experience? What’s the best way to measure his potential? What the Experts Say As a manager, you’re always on the lookout for the... read more
  • It Takes Talent To Become A Top Recruiter October 17, 2016 - Job seekers these days have few advantages when applying for jobs if they don’t have an inside contact to smooth the path. The best recruiters make it easy to connect and make it possible to forge a working relationship with the brand. A recruiters job is to find top talent, yes, but a big part... read more
  • EEOC Updates Retaliation Guidance October 14, 2016 - Recently, the U.S. Equal Employment Opportunity Commission (EEOC) published updated guidance on the anti-relation provisions under federal equal employment opportunity (EEO) laws. The guidance provides employers with important information about how the EEOC will interpret anti-retaliation rules for enforcement purposes. Background: Retaliation is prohibited under several federal EEO laws, including Title VII, the Age Discrimination... read more
  • 6 Policies & Practices to Update Now October 14, 2016 - With recent regulatory activity, including new overtime rules, a flurry of paid sick leave laws, and new agency guidance on employment discrimination, now is a good time to evaluate your policies and procedures to ensure compliance. Here are six issues to address before the start of 2017. Employment Classifications: New overtime rules, effective December 1, 2016,... read more
  • New Overtime Rules Effective Dec. 1: How to Calculate Overtime Pay October 14, 2016 - The Fair Labor Standards Act (FLSA) requires employers to pay “non-exempt” employees at least the minimum wage for each hour worked as well as overtime pay for all hours worked in excess of 40 in a workweek. There are exemptions from these requirements for employees that meet certain salary and job duties tests. Effective December... read more
  • VP explains why ‘boomerang employees’ are becoming the new normal October 14, 2016 - Brendan Browne, Contributor Jerry Brown served as governor of California in the 1980s and 2010s. Jack Dorsey founded Square between his two stints as CEO of Twitter. Michael Jordan even tried baseball before coming back to carry the Bulls to three more championships. These are all examples of a growing career trend called “boomeranging.” A... read more
  • Unique Things Great Bosses Do Every Day October 14, 2016 - by Dr. Travis Bradberry We’ve all heard the adage, “People don’t leave bad jobs; they leave bad bosses.” It makes great fodder for after-work gripe sessions, but is there really any data to back the claim up? As it turns out, there’s a ton. In one study, 61% of those working for bad bosses said they... read more
  • What’s pushing your team members away from you? October 14, 2016 - A team is made up of team members, but it’s the manager who builds that team. He’s the one who brings people together and aligns them towards the goal. This is why they say that the success of a team largely depends upon the way a manager handles it. But, that’s not how things work... read more
  • Want to become a great manager? Then stop being a manager October 14, 2016 - by Vartika Kashyap We all are managers in our own sense. I mean, we all manage our life. No matter a student or a football player, we all have to strike the right balance between different facets to become successful at whatever we are doing. We won’t be able to live a good life unless we... read more
  • How to become adept at the art of saying NO, gently October 14, 2016 - by Vartika Kashyap Saying no to someone is perhaps the hardest job in this world. But, the fact of the matter is that you just cannot help everyone all the time. There can be times when you are preoccupied doing certain things that you just cannot help others and you have to disappoint them by saying... read more
  • Using Clinical Evidence to Understand the Value of Medical Devices October 12, 2016 - FEATURE: LESLIE FLICK AND JULIE SCHULZ, MD, MPH MEMBERS IN A HOSPITAL CONSORTIUM HAVE REDESIGNED HOW THEY MANAGE THEIR CLINICAL PRODUCT SPEND BY ENGAGING CLINICIANS WITH SCIENTIFIC EVIDENCE THAT HELPS THEM DETERMINE THE TRUE VALUE OF DEVICES.   In 2014, finance and clinical leaders at Health Future, LLC, a Medford, Ore.-based consortium of independent hospitals... read more
  • “I’ll Be Online Later” October 11, 2016 - by Sara Holoubek “I’ll be online later,” you say, grabbing your laptop as you head out the door. “Please don’t,” say a growing number of CEOs who are radically rethinking the modern workday. Prompted by Millennials who value work-life balance, an increasingly global workforce spanning time zones, and devices that allow us to connect anywhere, anytime,... read more
  • What Every CEO With A Millennial Sales Force Should Know October 10, 2016 - by Jacco van der Kooij There is systemic failure across B2B sales organizations to hit growth targets. Some blame “the Millennials” for being unable to sell, “the market” for taking a turn, or that the targets are “too big”. Seeing it first hand I notice that the market continues to grow with more and more customers... read more
  • The Impact of Communication in Healthcare October 3, 2016 - Posted by Jerry Stone Communication in healthcare is a complex series of connections and critical interactions between patients, providers, staff, and organizations. From check-in or registration, to seeing the physician and everything in between, there are numerous points at which communication can be broken and impact a patient’s outcome and overall experience.  The Joint Commission estimates... read more
  • 5 Forgotten Factors that Have Big Impact on Patient Satisfaction October 3, 2016 - Posted by Jerry Stone The patient experience is much more than a few minutes with a doctor. Patients shape their perception of healthcare interaction along a wide range of experiences that stretch from the moment an appointment is scheduled until the final bill is paid. Unfortunately, with all the talk of value-based care and CAHPS®... read more
  • How to Handle Political Discussions This Election Season October 3, 2016 - Posted by HR Solutions Blog Team on October 3, 2016 at 9:00 AM As this year’s Presidential election approaches, you may hear employees expressing their political views and wonder about restricting political discussion in the workplace. Whether you want to preserve employee morale or maintain productivity, below are some factors to consider before addressing political... read more
  • We’ve got a Physical Restraint! Now what? 7 Steps to Assess September 30, 2016 - When the interdisciplinary team determines that the use of physical restraints is the appropriate course of action, and there is a signed physician order that gives the medical symptom supporting the use of the restraint, the least restrictive manual method or physical or mechanical device, material or equipment that will meet the resident’s needs must... read more
  • Uniforms, Tools, and Equipment: Do I Have to Pay for That? September 27, 2016 - Posted by HR Solutions Blog Team Because employer’s face significant costs to purchase, maintain, and replace uniforms, tools, and equipment, it’s no surprise that some employers ask whether they can shift these costs to employees. Below we answer frequently asked questions about paying for uniforms, tools and equipment. Q: What laws may affect whether I can... read more
  • Successful Change Management Involves Employees September 26, 2016 - Organizational change initiatives fail at an alarming rate The digitization spiral is driving tremendous changes in the ways businesses and other organizations operate. Many traditional organizations are beginning to accept, in theory at least, that they must either change or die. Strategically managing organizational change is critical to implementing new programs and initiatives, and ultimately,... read more
  • TOP 12 REASONS WHY PEOPLE RESIST CHANGE September 26, 2016 - Expecting resistance to change and planning for it from the start of your change management progamme will allow you to effectively manage objections. Understanding the most common reasons people object to change gives you the opportunity to plan your change strategy to address these factors. It’s not possible to be aware of all sources of... read more
  • KEY ELEMENTS IN CREATING A HIGH PERFORMANCE CULTURE September 26, 2016 - High performance culture are not dependent on one simple factor High performance culture are not dependent on one simple factor or as a result of one or two things. The entire context you operate in greatly impacts your results. This context includes the culture of the company – how things get done, how decisions get made,... read more
  • How to Hold People Accountable – Performance Management September 26, 2016 - Everybody, somebody, anybody, and nobody Does this little story sound familiar? “This is a story of four people named Everybody, Somebody, Anybody, and Nobody. There was an important job to be done and Everybody was asked to do it. Everybody was sure Somebody would do it.  Anybody could have done it, but Nobody did it.... read more
  • TOP 40+ QUESTIONS TO ASK BEFORE EMBARKING ON ANY CHANGE September 26, 2016 - by Torben Rick Organizational change management checklist Companies increasingly face competitive pressures related to rapid and continuous adaptationto a complex, dynamic and highly interconnected global environment. Dealing with or managing any type of change is now a common occurrence in most organizations. In recent years, technological growth, the information age, changes in habits, changes in... read more
  • 20 TIPS TO IMPROVE EMPLOYEE ENGAGEMENT AND PERFORMANCE September 26, 2016 - by Torben Rick High levels of employee engagement in an organization are linked to superior business performance, including increased profitability, productivity, employee retention, customer metrics and safety levels. That’s way we all want employees to be engaged at work, right? But how can we actually get there? Here are 20 tips: #1 – Communicate clear... read more
  • Six Stages of Measuring Your Patient Experience September 22, 2016 - by Dr Avnesh Ratnanesan In our mission to serve the lives of millions in healthcare, I am often asked to speak at conferences, share my ideas, interview hospital CEOs as well as connect and collaborate with healthcare experts and Patient Experience (PX) champions. A key lesson I’ve learnt is the need for healthcare providers to understand... read more
  • An Unexpected Way to Stop People from Quitting September 19, 2016 - by Ryan Holmes At my company, year after year we score high in our employee satisfaction surveys. Yet, despite these results, we still see a sizeable chunk of annual staff turnover. This has always bothered me. If people love the company, why are they leaving? In part, it’s simply a sign of the times. Millennials change... read more
  • 15 Traits of a Terrible Leader September 19, 2016 - What all managers and CEOs should fix, stat (or risk having a bad reputation and a toxic work environment) January 13, 2015 We all know you. Our hearts beat fast and our palms get sweaty when we hear your chair squeak and your door creak open. Because we know the next thing we’ll hear is... read more
  • 10 Ways Successful People Stay Calm September 19, 2016 - The ability to remain calm under pressure is a massive predictor of success. In this article, originally posted on LinkedIn Pulse provide 10 strategies you can start using today. The ability to manage your emotions and remain calm under pressure has a direct link to your performance. At TalentSmart, we have conducted research with more than... read more
  • Rohn: 7 Personality Traits of a Great Leader September 19, 2016 - The qualities of skillful leadership – by Jim Rohn If you want to be a leader who attracts quality people, the key is to become a person of quality yourself. Leadership is the ability to attract someone to the gifts, skills and opportunities you offer as an owner, as a manager, as a parent.16 Jim Rohn... read more
  • How to improve the patient experience in ER waiting rooms September 19, 2016 - If you work in healthcare it will come as no surprise to you that patients are no longer simply patients, they are consumers too. Even when patients rush to the nearest emergency room (ER) to save life and limb, they will evaluate their care by the cleanliness of your waiting room and how they were... read more
  • 8 Things Employees Desperately Wish Managers Would Do More September 14, 2016 - by Bernard Marr The gulf between manager and employee can often seem impossibly wide. Yet employees in these situations rarely feel empowered to offer criticism (even constructive criticism) to their superiors at work. But what would they say if they could? TINYPulse asked 1,000 workers what they would change about their managers, and many of the... read more
  • Five Signs You Need A Pay Raise — And Five You Don’t September 13, 2016 - Liz Ryan Shutterstock Everybody wants to get paid more money, so we can’t blame managers for being skeptical when someone says “I need a raise!” Every manager, supervisor and team leader has heard “I need a raise!” a million times. When you decide to pitch your boss on the idea of giving you a pay... read more
  • 9 Policies & Procedures That Can Land You in Hot Water September 12, 2016 - Posted by HR Solutions Blog Team It is a best practice for employers to communicate important rules, guidelines and information to employees through written policies. It is equally important for employers to develop procedures to consistently address workplace issues. While a lack of policies and procedures can lead to a host of problems, ill-conceived policies... read more
  • 9 Recruiting Mistakes to Avoid September 12, 2016 - Posted by HR Solutions Blog Team Are you ready to hire? The steps you take now can mean the difference between a quality hire and a subpar one. As a small business owner, a poor hiring decision can have a significant impact on your bottom line. Here are nine mistakes to avoid when recruiting new... read more
  • 10 Interview Questions That Can Land You in Hot Water September 12, 2016 - Posted by HR Solutions Blog Team Hiring decisions must be based on objective, job-related criteria, without considering factors such as race, gender, age, or other protected characteristics that are unrelated to the job. To help ensure that you only consider job-related information, avoid interview questions that may directly or indirectly reveal that an applicant is... read more
  • Employment Applications: What to Avoid, What to Include September 12, 2016 - Posted by HR Solutions Blog Team An employment application is intended to provide your company with an opportunity to make specific inquiries into an applicant’s work and educational background in a standardized way. The standardized collection of data can make it easier to identify which candidates meet the minimum qualifications for the job and to... read more
  • An HR Department of One? You’re Not Alone September 12, 2016 - osted by HR Solutions Blog Team Most small businesses don’t have a dedicated human resources department. Instead, many have a single person who is responsible for, among other things, HR responsibilities and employee-related issues. Managing HR responsibilities alone can be daunting, whether you are a seasoned veteran or new to the role. Below we offer... read more
  • Pre-Employment Tests: The Benefits and Risks September 12, 2016 - Posted by HR Solutions Blog Team The costs of a bad hire are high. To help make better hiring decisions, some employers use pre-employment tests to further evaluate job applicants. These tests are designed to assess a candidate’s skills and suitability for the position. Common pre-employment tests include: Cognitive tests – assess reasoning, memory, perceptual... read more
  • Job Offers: Do’s and Don’ts September 12, 2016 - Posted by HR Solutions Blog Team on September 12, 2016 at 9:00 AM When you are ready to offer a job to an applicant, there are steps you can take to help increase the likelihood of acceptance and help ensure the employment relationship gets started on the right foot. Here are some do’s and don’ts... read more
  • Even Great Managers Can’t Keep the Best Employees September 12, 2016 - BY LARRY KIM – Founder and CTO, WordStream CREDIT: Getty Images Given the cost of losing great employees (and hiring and training new ones), employee retention is a major issue for businesses of all types and sizes. In fact, lost mid-range employees — those earning $30,000 to $50,000 a year — cost 20% of their annual... read more
  • 8 Signs an Employee Is Exceptional (Which Never Appear on Performance Evaluations) September 12, 2016 - Many are good. Some are superior. And a few–just a few–are exceptional. Here’s how to tell the difference. BY JEFF HADEN, Contributing editor, Inc. CREDIT: Getty Images We can all spot a great employee: she’s dependable, proactive, hardworking, a great leader, and a great follower. She brings a wide variety of easily defined–but hard to find–skills... read more
  • How to Be Super Productive Every Week Without Losing Your Mind September 12, 2016 - BY THOMAS OPPONG Founding editor, AllTopStartups CREDIT: Getty Images You will work better when you find and stick to habits that work best for you. You can’t use every productive habit you read about. The most successful people you know stick to habits that produce the most results. You can achieve high performance if you focus... read more
  • The 1 Thing Successful Teams Do Every Monday September 12, 2016 - CREDIT: Getty Images It’s Monday morning and you’re starting your work week. Most people get right to answering emails, attending meetings, or dealing with that “hot” issue that simply must be addressed. But jumping right into the flow is rarely the most valuable or productive thing to do. Remember the words of Dwight D. Eisenhower:... read more
  • 5 Surprising Ways to Get People Excited About Their Jobs September 12, 2016 - BY LOLLY DASKAL President and CEO, Lead From Within CREDIT: Getty Images A recent Gallup poll shows something many of us already suspected: people are not terribly enthusiastic about their work. In a measure of employee engagement–that is, involvement, enthusiasm, and commitment–51 percent were described as “not engaged” while another 17 percent were “actively disengaged.” If those... read more
  • 4 Simple Ways To Use Brainstorming Techniques Outside of a Brainstorm September 12, 2016 - CREDIT: Getty Images I led my first brainstorming session five years ago. I prepared for the session for weeks beforehand, from meeting with expert facilitators to planning activities and organizing logistics. The session itself pulled our entire team away from immediate tasks and took an entire morning. The brainstorm was undeniably helpful, but it banked on... read more
  • The Morning Routine That Will Save You 20 Hours a Week September 7, 2016 - BY BENJAMIN P. HARDY The first 3 hours of your day are your most precious for maximized productivity. CREDIT: Getty Images The traditional 9-5 workday is poorly structured for high productivity. Perhaps when most work was physical labor it made sense, but not in the knowledge-working world we now live in. Although this may seem... read more
  • Jerry Seinfeld’s 3 Keys to Success (and How Most People Stop After the Second) September 7, 2016 - CREDIT: Getty Images  Here’s something really obvious yet also really easy to forget: successful people are successful because they do things differently than other people. They think and believe and operate differently than most other people — and in the process, they achieve differently than most other people. Here’s another thing that’s really obvious: Jerry... read more
  • 6 Retirement Plan Options for Small Businesses September 6, 2016 - Posted by HR Solutions Blog Team on September 6, 2016 The right retirement benefit can help employers attract and retain talented employees and demonstrate their commitment to employees’ long-term financial goals. While small employers may have concerns about the cost and complexity of administering a retirement plan, there are a number of options that are... read more
  • Self-Awareness and the Candor Gauge September 6, 2016 - by Kim Malone Scott I received the following question from one of our readers: I was facilitating an internal assertiveness workshop, and one of the dynamics I noticed was that, while everyone was engaged, and I think took away some useful insights, there was a thread of lack of personal awareness that seemed to stop some... read more
  • How Integrity Tests Get Honest Answers September 1, 2016 - Integrity tests are one type of pre-hire personality test that seeks to determine how likely it is that a person may engage incounterproductive work behaviors, such as theft, fraud, or tardiness. Most personality tests measure a person’s traits and behavioral tendencies through a series of targeted questions, but the way in which different tests go... read more
  • LENGTHY HIRING PRACTICES, MOTIVATION MISCONCEPTIONS HINDER EMPLOYERS August 30, 2016 - July 12, 2016 Lengthy hiring practices and misconceptions about what motivates top candidates to make a job move are causing companies to lose out on high performers in an already tight talent market, according to the 2016 a Recruiter & Employer Sentiment Study. Companies that want to attract and retain the best talent will need... read more
  • Sell More By Applying This Science-of-Persuasion Technique Today August 26, 2016 - by Dan Rexford Because Cialdini’s Principles of Ethical Influence are powerful but not widely applied, I want to give you a series of articles with practical, proven techniques you can use. This is my second article in the series. These aren’t magic bullets but if you apply these techniques your closing ratios will improve. Calculate what... read more
  • Manage Own Performance in a Business Environment August 26, 2016 - 1. Explain the purpose and benefits of planning work and being accountable to others for your own work. With a plan we can get a rough estimate of at least how much time the course of action would take. The advantages of planning: · Planning gives a rough estimate of the time required for completion... read more
  • Crisis Management: Ten Important Steps August 26, 2016 - By Jonathan Bernstein Crisis: Any situation that is threatening or could threaten to harm people or property, seriously interrupt business, significantly damage reputation and/or negatively impact the bottom line. Every organization is vulnerable to crises. The days of playing ostrich are gone. You can play, but your stakeholders will not be understanding or forgiving because... read more
  • 3 Leadership Strategies That Increase Sales Performance August 26, 2016 - By Lydia Dishman Competitive. Numbers-driven. Results-oriented. If these words describe your sales team, you as their leader are likely under constant pressure to perform at the highest level. That kind of tension can help increase sales performance, or it can drag everyone down. When you’re the most visible and accountable for their performance, it’s easy to... read more
  • Nepotism Policies: What Employers Need to Know August 25, 2016 - Posted by HR Solutions Blog Team on August 22, 2016 at 9:00 AM When relatives work for the same employer, the potential for favoritism (nepotism) and conflicts of interest exists, especially when one relative has a supervisory role over the other. Whether favoritism toward a family member is real or perceived, it can have a... read more
  • 15 Must-Have HR Policies and Forms August 25, 2016 - Posted by HR Solutions Blog Team Disseminating and storing the right employment information and documentation can help demonstrate compliance with federal, state, and local laws. Below are some “must-have” policies and forms. Workplace Policies: Some laws require employers to communicate workplace information to employees in writing. In the absence of a specific requirement, employers should... read more
  • The Biggest Concern of any organisation should be . . . August 25, 2016 - by Simranjit Walia The Biggest Concern of any organisation should be when their most passionate people become quiet.   In complete sync with the thought process and quite a meaningful “one liner” that has much deeper meaning.  Work place is social place and in a social atmosphere “silence” can transpire into both negative or positive vibes.... read more
  • Why more hospitals are turning to remote pharmacy solutions to ensure patient satisfaction and protect the bottom line August 25, 2016 - Written by Tamara Rosin “Doing more with less” has become the new standard practice for hospitals and health systems. At the same time, clinical teams and staff are held increasingly responsible for improving the quality of care, outcomes and the patient experience. The hospital pharmacy in particular has adopted a wider range of responsibilities since... read more
  • 7 customer service principles that can change your business August 24, 2016 - by Jasmine N. Onyemachi Remember when the company was king? Today it’s the customer that wears the crown — and customer service has become a key driver of business success. So let’s stop thinking of support as a cost center, and start recognizing customer service for what it is: an opportunity waiting to happen. Here... read more
  • How to Make Feedback Feel Normal August 23, 2016 - by Joseph Grenny I’ve spent much of my career teaching people how to have “crucial conversations.” In the work place, most crucial conversations are about feedback – the process of helping others improve by pointing out deficiencies in their behavior or work. I’ve realized lately that a lot of my work could have been avoided... read more
  • They Don’t Even Say ‘Hi’ To Me When I Come To Work August 23, 2016 - By Susan Saldibar Building great workplace cultures represents a huge opportunity for the senior living sector. But is anyone doing something about it? Sobering Numbers By 2050 the population of seniors living in the U.S. will double. That’s good news for senior living providers. Except that we will need about 1.2 million workers by 2025... read more
  • What If Your Team Was All A-Players? August 23, 2016 - By Dean Sippel Not everyone on a team can be an A player, right? Steve Jobs, among others, would say, “Wrong!” “The Mac team was an attempt to build a whole team like [Woz], A players,” Jobs described. “People said that they wouldn’t get along, they’d hate working with each other. But I realized that... read more
  • How to Bring Disruptive But Lasting Change in the Workplace August 23, 2016 - by Anurag Harsh When you want to change your circumstances, you have to commit fully. Action cannot wait. Taking the time to consider the pros and cons, to cook up a strategy, to weigh out the evidence is not precursor to change but rather a concerted effort to bring to life a reality that as of... read more
  • Are ‘Stress Interviews’ Effective? August 23, 2016 - by Liz Ryan Shutterstock Dear Liz, I am not a supervisor at my job but a few months ago they sent me to interview training anyway. They want me to occasionally interview candidates for our department. I really liked the training. I sat through two fake and two real interviews within a few weeks of the... read more
  • 7 simple ways to improve communication and in doing so, improve the patient experience August 22, 2016 -   We all know that good communication lies at the core of quality patient care, but what does good communication look (or sound) like and are you really sure that you’re practicing it? Here’s 7 areas to think about when it comes to having good communication with your patients… Use good manners Good manners may... read more
  • The Single Most Poisonous Factor in the Workplace Today August 19, 2016 - by Ben Judah The most important commodity at any work environment is the people.  Without a motivated, well trained and talented team behind it, even the best technology will falter and fail.  Companies such as Google, Facebook and Netflix have pushed the boundaries on working conditions to attract new employees, with impressive catering, unlimited holidays and... read more
  • ICU Time Management Tips August 19, 2016 - The ICU is dynamic and things change constantly and quickly. Patient conditions and staffing change significantly in an instant. No two shifts will be the same. However, it is important to know what your routine would be if you are adequately staffed, have an appropriate assignment, and nothing happens that changes your plan (which happens... read more
  • How to Deal with Verbally Abusive Patients August 19, 2016 - We’ve been there.  The patient is incredibly rude, demeaning, or even saying sexually explicit things to you.  Patient satisfaction has been preached to you constantly.. but what do you do when the patient crosses the line? I’ve had quite a few experiences of all of the above.  I felt helpless until I figured out the... read more
  • Professional Nursing Organizations: Why Every Nurse Should Be a Member 5 SHARE how-to nursing peer support professional development resources sponsored Trackback from your site. August 19, 2016 - When I graduated from nursing school I was given a packet of information about the various professional organizations. I was so overwhelmed at that time that I just put them aside and forgot about them. It took some time for me to begin exploring what they really meant, and looking back, I am sad I... read more
  • An Alternate Route Up the Ladder: Strategies for Developing the “Hi-Pro” Technical Contributor August 19, 2016 - by David Sowinski A client recently asked for my thoughts on how to best develop and motivate “Hi-Pros” – the critical segment of individual contributors whose technical knowledge and expertise are essential to business success. This employee population is comprised of specialists and subject matter gurus – engineers, pharmacists, software coders, financial experts, etc.  They don’t... read more
  • 8 Ways To Spot The Office Bully August 19, 2016 - by Joshua Miller Bullies are everywhere these days; they don’t just roam the halls of some school like a bad 80’s movie but walk among us in plain site through the halls of our workplace. Some of us actually know one, been on the receiving end of one or at best has watched one in action. If... read more
  • These Ten Policies Are An Embarrassment To The HR Profession August 19, 2016 - by Liz Ryan Opinions expressed by Forbes Contributors are their own. Shutterstock I understand that some of us work for big, stodgy corporations, but seriously — how can HR leaders look in the mirror and feel good about themselves when they enforce despicable policies every day at work? Some HR policies that are still in force... read more
  • CEO Secrets on Work-Life Balance – 10 Must Dos August 19, 2016 - by Steve Tappin “When you are faced with big and difficult life experiences, you must take a deep breath and realise that business experiences are seldom the end of the world. This also allows you to step back and make better decisions”. Mitch Garber, CEO Caesars Acquisition Company Achieving work-life balance is more difficult than... read more
  • Can your 401(k) plan attract 
 and retain better talent? August 18, 2016 - 50% of employees say that they would switch jobs for a better 401(k) plan.* What does a better 401(k) plan look like? Take a look: Still don’t believe it? Ask yourself these 5 questions: 1. Is lowering your day-to-day 401(k) administrative tasks important to you? 2. Is one-on-one employee enrollment and education important to you? 3.... read more
  • 5 Quick Wins to Improve the Patient Experience August 18, 2016 - Every patient that comes into contact with your hospital goes on a long and complex journey or ‘experience’. There’s the initial meeting or consultation, the education and choice of treatment, the procedure itself and then the recovery / aftercare and of course the billing. Getting everything right across the entire patient journey is an enormous... read more
  • How to Incorporate “The Olympian Way” into your workplace August 17, 2016 - by Marilyn King It Takes a Global Olympic Village I am proud to be an Olympian. I represented the USA in Munich in 1972 and Montreal in 1976, then placed second in the Olympic trials (Pentathlon) for Moscow in 1980. A life-altering experience in training for my third Olympic team prompted me to study what... read more
  • Leadership Effectiveness: The Self-Aware Leader August 16, 2016 - Hot buttons – we all have them. And that is ok – just part of the human condition. It is how we adapt to them; how we let them affect our leadership that is important to our leadership credibility. One of the goals of Strategic Executive Coaching is to help executives make what is apparent... read more
  • 10 Qualities The Best Managers Have In Common? August 16, 2016 - by Bernard Marr It’s the age-old question of leadership: do you want to be loved or feared? Most management experts would tell you that the old, hyper-masculine stereotype of the boss who leaves his employees shaking in their boots is not the best model to follow in a modern work setting. But how do you... read more
  • SEEING STARS: HOW IMPROVING YOUR SKILLED NURSING RATINGS CAN AFFECT YOUR BOTTOM-LINE August 16, 2016 - By Laura Franco, VP/Director of Health Care Services In the world of health care, stars carry a lot of weight. Created in 2008, the Centers for Medicare and Medicaid Services (CMS) Five-Star Rating System was originally designed to help seniors and their families in the selection of skilled nursing providers. Today, that star power is... read more
  • 9 ASSISTED LIVING TECHNOLOGIES YOU NEED IN YOUR SENIOR LIVING COMMUNITY August 16, 2016 - 1: Service Request and Ticketing System A sink gets clogged. A window is broken. The LTC TV remote is not behaving. Life happens. That’s why you have a maintenance team on site. Or maybe you don’t. But naturally, someone needs to be notified and the issue needs to be resolved. So how do your residents... read more
  • Five Ways to Fast-Track Your Promotion August 16, 2016 - By Jack and Suzy Welch Who isn’t impatient to get ahead? According to a recent national workforce survey conducted by IPSOS, a global market research firm, and the Jack Welch Management Institute, 31 percent of American professionals said they have been passed over for a promotion they felt they deserved and 43 percent thought about quitting... read more
  • CCRCs Push Salaries Higher as Comeback Continues August 15, 2016 - by Tim Mullaney Pay continues to rise for management-level employees at continuing care retirement communities (CCRCs) around the nation, with an average annual increase of 2.70% between last year and this year. That eclipses the 2.63% average increase for CCRC management positions between 2014 and 2015. The statistics come from the Hospital & Healthcare Compensation... read more
  • An Important Message to Today’s CEOs from the Leaders of the Future August 15, 2016 - If you want strong leaders in the future, start developing them now—don’t wait until they’re already in leadership positions to give them the coaching they need. Posted by: Thuy Sindell Dear CEOs, Right now we are your employees, but in the future, we will climb the ranks, reach our full potential, and become the next... read more
  • 10 Time Management Skills Every Employee Needs August 15, 2016 - by HR Solutions Blog Team  Poor time management skills can result in missed deadlines, dissatisfied clients, and increased overtime costs. These concerns may be compounded in light of the new overtime rules(effective December 1, 2016), especially for employees who are reclassified as non-exempt. To help avoid unnecessary overtime costs and improve performance, here are 10... read more
  • Can Organizations Help People Thrive? August 12, 2016 - by Michelle McQuaid An Interview with Professor Gretchen Spreizter Are people thriving in your workplace?  Or are busyness, uncertainty, and ambiguity leaving them feeling overwhelmed and burned out?  Let’s face it, navigating the highs and lows of workplaces these days can be challenging even for the most resilient of us. Having your people thrive at work... read more
  • The Answer May be in Your Receivables August 12, 2016 - Just about every rural health care organization or facility is struggling to remain open in these difficult economic times. It is hard to keep the doors open and the lights on let alone meet the challenges of added regulations, staffing, and security. Don’t assume the fix to your problems is going to be cost cuts,... read more
  • Are you a superboss? And how to find one. August 12, 2016 - by Isvari Mohan Bosses can make or break your career. A good boss can be a crucial mentor, a great boss can shape the rest of your career, and a horrible boss can make work – and even your personal life – miserable. Great bosses roll up their sleeves and work closely with their employees. They... read more
  • How New Leaders are Rewriting Old Rules August 12, 2016 - by Brad Smith I recently wrote about the three things I wish I’d known before becoming a CEO.  Today, I want to briefly discuss how I see the model for being a successful leader evolving in today’s fast-changing world. Once upon a time, the conventional wisdom was that to be a CEO, one needed to be... read more
  • What I Gained by Surrendering Control August 12, 2016 - by Peter Guber In this series, professionals describe the skills they’re building this year. Read the stories here, then write your own (use #SkillsGap in the body of your post). Last year, our NBA team, the Golden State Warriors, had a remarkable season culminating in winning the NBA Championship. In the aftermath of this success, I... read more
  • Want to attract the best talent? Treat your employees like your customers. August 12, 2016 - by Kathleen Murphy The employment landscape has changed dramatically – from job hopping to the rise of the “gig economy,” average employee tenure is now only 4.4 years[i]. While it was quite common for previous generations to stay with an employer for decades; newer generations stay as long (or as short) as the job fits their... read more
  • 7 Reasons the Best Employees Quit, Even When They Like Their Job BY LOLLY DASKAL August 11, 2016 - Losing a great employee is a terrible thing. There’s the expense of finding, onboarding, and training a replacement. There’s the uncertainty of how a new employee will work out. There’s the hardship on the rest of your staff until the position can be filled. Sometimes there’s a solid reason–the person was a bad fit for... read more
  • THE PROBLEMS WITH YOUR ONBOARDING PROCESS & HOW TO FIX THEM August 10, 2016 - Employee engagement is defined by the level of enthusiasm and commitment one has to their work and their employer. Unfortunately, this is tough to find. Recognize these warning signs and use these tips to drive employee engagement by increasing enthusiasm and commitment. A Gallup survey in April 2016 found that 33 percent of employees consider themselves... read more
  • 4 Ways to Increase Patient Engagement and Satisfaction August 9, 2016 - By Antique Nguyen | Posted August 2, 2016 The competency to engage patients in their care is a major component to a healthcare organization’s long-term success. Regardless of how you feel about Meaningful Use or the Affordable Care Act, it’s critical to understand the success of these new models is conditional on two important measurements:... read more
  • The Right Way to Check Someone’s References August 9, 2016 - You think you’ve found the right candidate to fill your open position and now it’s time to check references. What’s the best way to get the information you need? Should you ask each person the same questions? What do you read—if anything—into the tone of their voice? And how do you overcome the fact that... read more
  • The Next Wave of Hospital Innovation to Make Patients Safer August 9, 2016 - AUGUST 08, 2016 by Amir A. Ghaferi, Christopher Myers, Kathleen M. Sutcliffe & Peter J. Pronovost In 1999 the U.S. Institute of Medicine released what would become a touchstone report, To Err is Human, which estimated that between 44,000 and 98,000 people die in hospitals each year due to medical errors that could have been prevented. It brought the idea... read more
  • 8 Signs an Employee Should Be Fired (Which Never Appear on Performance Evaluations) August 9, 2016 - We can all spot terrible employees: they under-perform, they don’t work well with teams, they struggle to meet expectations… but oddly enough, it isn’t the obviously terrible employees who cause the real problems. Whether clearly incompetent or unbelievably lazy, they’re easy to spot. So although it’s never fun to fire people, at least you know there’s a... read more
  • Why Employers Use Executive Recruiters August 9, 2016 - One employer explains why he retains recruiters to find job candidates. By Elizabeth Bennett “Recruiters are the first line of attack — almost a gatekeeper,” said Arthur Mandell, who has worked with executive recruiters to fill hundreds of positions during his 25-plus years in the commercial lending and equipment-leasing industry. Mandell said he tends to... read more
  • Ways in which improving the patient experience can improve your bottom line August 8, 2016 - A recent report issued by Accenture details clear links between the profitability of a hospital and the quality of its patient experience. Hospitals that deliver “superior” customer experience achieve net margins that are a massive 50 percent higher, on average, than those of hospitals providing an “average” customer experience. Deloitte Consulting LLP have also issued... read more
  • Can I Discipline Employees for Their Off-Duty Conduct? August 8, 2016 - Posted by HR Solutions Blog Team on August 8, 2016 at 9:00 AM Employers have discretion to address on-duty misconduct by employees, as long as they are consistent and do so in a nondiscriminatory manner. But, what about activities that occur while employees are off-duty? Below we address whether employers can consider an employee’s off-duty... read more
  • Recruitment Processes – Critical Compliance Component for Risk Management August 8, 2016 - Let’s talk process! I know, B-O-R-I-NG!! But process is important. Process can be a huge key to protecting the organization and limiting, if not eliminating, risk. A recent SHRM article (DOL Cracks Down on Company’s Use of Hiring Tests) sheds light on the intense scrutiny that the EEOC is placing on pre-employment tests performed by... read more
  • 8 Signs an Employee Is Exceptional (Which Never Appear on Performance Evaluations) August 5, 2016 - We can all spot a great employee: she’s dependable, proactive, hardworking, a great leader, and a great follower. She brings a wide variety of easily defined–but hard to find–skills to the table. Some employees, though, are exceptional. They have skills and qualities that aren’t evaluated on performance appraisals but make a huge impact on that individual’s... read more
  • How To Tackle Big Issues When You’re Constantly Putting Out Fires August 5, 2016 - Every morning, you sit down at your computer with the best intentions. Coffee in one hand and your to-do list in the other, you’re feeling geared up and ready for a productive day. It’s the day you’re finally going to dig into those grand ideas you’ve been rolling around in your brain. But then real... read more
  • Five Ways To Make Your Office Happier August 5, 2016 - Most of us learned to say thank you at an early age. Our parents, caregivers, elementary school teachers, and other adults would often tack on a “what do you say?” after we received something. While the drills should make saying thanks an almost involuntary response in any situation where you are the recipient, an expression... read more
  • Thoughts on Hiring a World Class Team: Find People Who Take the Initiative. August 5, 2016 - One of the most important traits we look for when hiring at Rabbut is whether or not the candidate is likely to take initiative. Why? Because people who take the initiative are the kinds of people you want to work with everyday. Those are the kind of people you want on your team and the people you can rely on... read more
  • Employees Caring for Their Aging Loved One While Trying to Maintain Peak Job Performance August 5, 2016 - Most corporations are not aware of the HIDDEN LOST REVENUES created by employees caring for their senior loved one.  Employers are slowly becoming aware of this staggering reduction in profits, therefore searching for new approaches to assist the employees who face difficult situations. This cost includes employees who are emotionally drained, late to work, physically... read more
  • If You’re Not Outside Your Comfort Zone, You Won’t Learn Anything August 5, 2016 - You need to speak in public, but your knees buckle even before you reach the podium. You want to expand your network, but you’d rather swallow nails than make small talk with strangers. Speaking up in meetings would further your reputation at work, but you’re afraid of saying the wrong thing. Situations like these —... read more
  • The Right Way to Challenge How Meetings Are Run August 5, 2016 - When meetings veer off track, everyone’s time gets wasted. But what if you’re not in charge and the meeting leader is the source of inefficiency? It can be daunting to question a superior, but you can do it without challenging their authority. First, think about the standard procedures for planning a meeting: inviting the right... read more
  • Hiring the Right Person for the Job August 4, 2016 - No matter what kind of business you run, it’s important that you have quality employees to help your company run and grow. But finding the right employees can be taxing and more difficult than you think. To hire the right person for the job, you need to look past candidates’ resumes and cover letters and... read more
  • 4 Simple Interview Tips that Deliver Strong Results for Employers August 4, 2016 - Hiring great candidates is critical to your company’s success – and the interview process helps you identify them. The most successful hiring organizations know that the simplest improvements in their process can have a positive impact on crucial metrics like quality of hire and time to fill. While there’s no magic formula for interviewing, read... read more
  • Tips For Employers To Earn Respect From Employees August 4, 2016 - In a previous blog (R-E-S-P-E-C-T: How To Earn Respect At Work), I discussed ways employees can earn respect at work. But earning respect shouldn’t be a one-way street – it should also be embraced by employers. Respect isn’t just something subordinates are forced to give managers. It’s a valuable asset for employers to show and... read more
  • 9 Tips on Conducting Great Interviews August 4, 2016 - by Shel Israel In my career, I have conducted thousands of interviews, been interviewed hundreds of times and as a media consultant, I have also observed thousands of interviews from a neutral seat. There are a few tips that have worked consistently well for me and perhaps they will help you. I write this from a media... read more
  • Why should acute care hospitals care about how post-acute care payment is changing? August 4, 2016 - “Humans are intended to be upright, weight-bearing, and in motion and the sooner the patient is mobilized, the better the outcomes in terms of fewer complications, less rehospitalization, and likelihood that the individual will be able to live independently and actively.”– Gerben DeJong In 2013, nearly half of all Medicare beneficiaries who stayed in an... read more
  • 5 Reasons Why You Should Listen to Your Employees By Ranjit Jose August 4, 2016 - Listening to employees, you might think, is a no-brainer. But, when you look deeper, you probably will be surprised at how little of listening happens in today’s workplace. In a recent poll of professional workers in the U.S. and Canada, a whopping 64% of the 675 workers polled, agreed that “leaders making decisions without seeking... read more
  • What to Do When You Need to Discipline an Employee August 1, 2016 - When an employee’s conduct or performance becomes an issue, an effective disciplinary process can help correct the problem and prevent it from reoccurring. The following are some guidelines for preventing and responding to performance and conduct concerns. Before Problems Occur: Take steps to help prevent problems from occurring, such as clearly communicating workplace rules and... read more
  • The Four H’s of Leadership July 29, 2016 - Even if a company has an amazing culture and great systems in place, most employees can’t fully commit to their work if they don’t trust their leaders. As a leader, you can see major gains in your employees’ performance without making any significant changes to structure or salaries. You can merely set a positive example... read more
  • What to Know about Hiring Millennial Employees July 28, 2016 - Is it just me or is the workforce getting younger? Right now, my company is in heavy growth mode. Just last year, we hired just under 250 new people. As I met with each of these new employees, I was impressed by their skills and smarts, but I was also surprised by how young they... read more
  • How to Improve Employee Engagement in your Senior Living Environment July 27, 2016 - A recent article from SMARTNews stated that what employees want more than anything else is to feel appreciated for their work. You may be asking yourself if this finding applies specifically to employees who work in a senior living environment. The short answer? Yes, it does. How can we be so sure? Well, at Sensight... read more
  • How to Problem Solve More Effectively at Work July 25, 2016 - It’s probably on every job spec that’s been written since the start of time. ‘Looking for an innovative problem solver…’ ‘…able to solve complicated problems as effectively as possible…’ ‘…with a focus on getting to the heart of a problem’ Sound familiar? It’s equally certain that you’ve talked up your own problem solving skills too,... read more
  • 5 Ways Great Leaders Cultivate Wisdom In The Workplace July 25, 2016 - Throughout my life, my father would often remind me: “If you enrich your mind with meaningful knowledge each day, it will grow stronger – if you put it to the test, it will grow wiser.” Wisdom guides our thinking, attitude and overall mindset. It pushes us to break through boundaries, and to see beyond the... read more
  • Background Checking Cost and its relation to background checking quality July 14, 2016 - How important a factor should background checking cost be when you are choosing a background firm? There are employers who believe that background checking services are just a commodity. They just believe that all background checking is done in the same manner. When that is the belief choosing a background checking cost will determine which... read more
  • 7 of the Best Questions to Screen for Toxic Employees in the Interview July 14, 2016 - You hire a candidate who seems perfect on paper and who seemed friendly in the interview. But after a few weeks on the job, they’re not working out. They don’t work well with the team, they gossip, and are arrogant. They’re a toxic employee, and they’re poisoning your team. Hiring a toxic employee is more... read more
  • This is the Most Mind-Numbing Ritual in Business (But Doesn’t Have to Be) July 13, 2016 - By Jack and Suzy Welch There are a good many of them, to be sure – but “delivering the budget” has got to be one of the most universally entrenched, uniquely counterproductive exercises in organizations across the world. Look, some form of financial planning is obviously necessary: Companies have to keep track of the numbers.... read more
  • The Most Common Cyber Threats of 2016 July 13, 2016 - It’s no secret that technology has made doing business easier and more effective for staffing firms. But, if companies are not careful with security, it can be like leaving the front door to your house or office unlocked. As a staffing company, data is one of our most important assets. We require highly sensitive personal... read more
  • The Best Marketing Ideas For Retirement Communities July 12, 2016 - What are the best ideas to emphasize when marketing retirement communities? A good place to start is with three very valuable words:Inform * Involve * and Inspire. If you can accomplish those three goals with any marketing piece you create for your retirement community, you’ll be taking monster steps towards increasing your sales and improving... read more
  • Programs in Emotional Wellness July 12, 2016 - We are facing another inconvenient truth. Emotional Wellness is being compromised by information overload. We are saturated with adversity on TV, radio and on our mobile devices. Interpersonal face-to-face communication, particularly during times of challenge and change, is being replaced by texting and email. The result: a rapid increase in mental health issues—now the leading cause of disability in... read more
  • Mobile SEO Marketing Tips That Will Make You The Most Money From Your Current Website! July 12, 2016 - by Marshall Adler A quick disclaimer before we discuss mobile seo marketing tips… Thank you so much for taking the time to read this article. I know you’re a busy professional and I do value you’re time. And I love sharing my insights with you. However, you should know that I am the Top Influencer... read more
  • 4 reasons to add nurses to hospital boards July 12, 2016 - Hospital boards that want to gain valuable perspective into the patient experience, the workforce and ways to accomplish the Triple Aim should seek out trustees with a background in nursing. Joanne Disch, R.N., director of the University of Minnesota’s Katharine J. Densford International Center for Nurse Leadership, said the “nurses lens” brings a specific viewpoint... read more
  • Ten Signs Your Company Has A Culture Problem July 11, 2016 - It is time for corporate and institutional leaders to be honest with themselves and one another about the real problems that keep companies from achieving their goals. They don’t miss their goals because Sally in Accounting is a poor performer or because the company inexplicably developed a voluntary turnover problem when seven or eight of... read more
  • Ten Signs Your Company Has A Culture Problem July 8, 2016 - It is time for corporate and institutional leaders to be honest with themselves and one another about the real problems that keep companies from achieving their goals. They don’t miss  their goals  because Sally in Accounting is a poor performer or because the company inexplicably developed a voluntary turnover problem when seven or eight of their... read more
  • Ten Things A Good Manager Won’t Ask Employees To Do July 8, 2016 - Millions of words have been written and published about what it takes to become a strong leader. We should talk about another aspect of leadership, which is the fact that it’s really hard to be a great leader because the corporate and institutional framework make it much easier to manage badly than to manage well.... read more
  • The Honeymoon Is Over! July 7, 2016 - BY NANCY SWAIN, Practice Leader, Career Transitions/Outplacement The days in which a new executive could take their time to learn what he or she needed to know about the company is over. Those blissful weeks or months when you were not really expected to deliver any results but just “get to know” the people and... read more
  • To thrive at Under Armour, you have to answer Kevin Plank’s three questions July 7, 2016 - When you think about sports companies, which come to mind? Adidas, right? It was founded in 1949. And how about Nike, circa 1969? For sure. But when the data was crunched for LinkedIn’s U.S. list of Top Attractors, the companies where people want to work now, only one showed up: Under Armour, founded by Kevin Plank... read more
  • Part-Time vs. Full-Time: Frequently Asked Questions July 6, 2016 - Employers with a part-time workforce sometimes have questions about how federal, state, and local employment laws apply to their part-time employees. Below we answer common questions about part-time employees. Background: Q: How many hours are considered full-time, and how many hours are considered part-time? A: The definitions of full-time and part-time can vary depending on law... read more
  • INVESTING IN YOUR STAFF’S FUTURE July 6, 2016 - The leading issue with long-term care facilities is staff retention, and with this growing issue, analysts and the federal government are investigating the leading causes of this problem. Employee Dissatisfaction: Common system and environmental issues. Insufficiencies in benefits and pay: Caregivers believe their hard work is not being reciprocated in compensation. Poor staffing: According to... read more
  • 4 Habits Of Employees You Should Promote Immediately July 6, 2016 - You’ve probably already got high performers whose talents you could be developing more than you are. Here’s how to identify them.   High turnover is bad for morale, it’s expensive, and it can sink the performance of even your most loyal employees. But it’s become something of a new normal, and companies are struggling to... read more
  • 6 Mental Mistakes Leaders Make That Hold Back Their Effectiveness July 5, 2016 - The juxtaposition of leadership has always fascinated me as leadership is both the problem and the solution to many of the issues we face today. While on one hand leaders are the root cause for many challenges today, on the flip side they’re also the answer. It’s easy to blame leaders at the top and... read more
  • 10 Ways to Become a Better Leader Qualities That Make Great Leaders July 5, 2016 - How would you describe a strong leader? In one study, leadership qualities such as assertiveness, adaptability, intelligence and conscientiousness were cited as the most important. “Research clearly shows that transformational leaders – leaders who are positive, inspiring, and who empower and develop followers – are better leaders,” explains psychologist and leadership expert Ronald E. Riggio.... read more
  • 7 Tips For Conducting an Effective Job Interview July 1, 2016 - While job seekers may feel like the pressure is all on them during an interview, those hosting the interview also bear some responsibility for the success of the discussion. Michael Burtov, CEO of Cangrade, which has developed an automated hiring platform, said that by asking the right questions and properly preparing, job interviewers increase their... read more
  • 5 ‘Breakthrough’ Takeaways from the SHRM 2016 Annual Conference July 1, 2016 - Last week, I joined over 15,000 human resources professionals in Washington, D.C. for the Society for Human Resources Management (SHRM) 2016 Annual Conference from June 19-22. As the profession continues to adapt to the changing workplace and ongoing challenges, SHRM is headquartered in the nation’s capital to collaborate with legislators and serve as an advocate... read more
  • How to Streamline Hospital Communications for Better Decision-making July 1, 2016 - With the sudden appearance of new infections, along with the need for up-to-date information and corrective action, real-time decision-making has never been more important for the advancement of hospital operations. When there are delays, opportunities are lost, and patient safety is placed at risk. Yet hospitals can sometimes take too long to make important decisions,... read more
  • 4 Habits Of Employees You Should Promote Immediately June 29, 2016 - You’ve probably already got high performers whose talents you could be developing more than you are. Here’s how to identify them. High turnover is bad for morale, it’s expensive, and it can sink the performance of even your most loyal employees. But it’s become something of a new normal, and companies are struggling to rethink... read more
  • Why should acute care hospitals care about how post-acute care payment is changing? June 28, 2016 - ​“Humans are intended to be upright, weight-bearing, and in motion and the sooner the patient is mobilized, the better the outcomes in terms of fewer complications, less rehospitalization, and likelihood that the individual will be able to live independently and actively.”– Gerben DeJong In 2013, nearly half of all Medicare beneficiaries who stayed in an... read more
  • 7 ways hospitals can reduce staffing costs without jeopardizing quality June 28, 2016 - Hospitals are constantly under pressure to reduce costs. Since staffing is their biggest expense, it’s usually one of the first items on the chopping block. But too many layoffs could compromise the quality of care provided. Following recent staffing cuts at the University of Louisville Hospital, Dr. David Richardson, vice chair of surgery at the... read more
  • Do’s and Don’ts: Workplace Investigations June 28, 2016 - When you receive information of potential wrongdoing in the workplace, you generally have a responsibility to conduct a prompt, thorough, and impartial investigation into the allegations. Here are some do’s and don’ts for conducting workplace investigations. Do’s: •Take all complaints seriously. Encourage employees to report issues before they become severe or pervasive and without fear... read more
  • Ten Policies You’ll Find In Every Toxic Workplace June 27, 2016 - There are lots of clues that a company or institution you’re interviewing with is a bad place to work. You can tell  by the way the recruiter communicates with you. You can tell from the feeling you get when you walk into the building for your job interview. You can tell in a second how... read more
  • 5 REASONS WHY YOU SHOULD LISTEN TO YOUR EMPLOYEES June 27, 2016 - Listening to employees, you might think, is a no-brainer. But, when you look deeper, you probably will be surprised at how little of listening happens in today’s workplace. In a recent poll of professional workers in the U.S. and Canada, a whopping 64% of the 675 workers polled, agreed that “leaders making decisions without seeking... read more
  • THE PROBLEMS WITH YOUR ONBOARDING PROCESS & HOW TO FIX THEM June 27, 2016 - Employee engagement is defined by the level of enthusiasm and commitment one has to their work and their employer. Unfortunately, this is tough to find. Recognize these warning signs and use these tips to drive employee engagement by increasing enthusiasm and commitment. A Gallup survey in April 2016 found that 33 percent of employees consider themselves... read more
  • What to Know about Hiring Millennial Employees June 27, 2016 - Is it just me or is the workforce getting younger? Right now, my company is in heavy growth mode. Just last year, we hired just under 250 new people. As I met with each of these new employees, I was impressed by their skills and smarts, but I was also surprised by how young they... read more
  • Defining Corporate Culture–Why Is It Critical? June 27, 2016 - You can’t just take it for granted and assume that having a business plan in place is all it takes in order to develop your leadership program. You also can’t take for granted that having a leadership development program in place will enhance the quality of the leaders within your organization. You must also have... read more
  • 3 Questions the Most Exceptional Bosses Ask Daily June 24, 2016 - Ever worked for a boss that left an indelible imprint in your life? I’m talking about thetype of boss that took the time to mentor and coach you, was always available for you, and had it as a high priority to grow you as a person, entrepreneur, leader? I have — Bruce was that guy.... read more
  • Onboarding Expectations: The New Hire View June 21, 2016 - CHRO’s need to make sure their organization is doing enough to fulfill their new employees’ onboarding expectations. This should start before the employee even steps foot in the door on day one, providing them with an advance view of company policies, information about the team they are joining, the ability to get started on new... read more
  • How Long Does Talent Acquisition Take To Fill a Position? June 21, 2016 - One goal of talent acquisition is to fill vacant positions in a timely manner. The longer it takes to fill a position, the more it costs: spending on the hiring process, and loss of revenue that would otherwise be brought in from the position waiting to be filled. A recent study from Bersin by Deloitte... read more
  • What’s Missing from Your Job Descriptions? June 21, 2016 - Posted by HR Solutions Blog Team on June 20, 2016 at 9:30 AM Job descriptions play an important role in the employment lifecycle and serve as a useful tool to help you manage your employees. It’s a best practice to develop and maintain job descriptions for all positions in your company for several reasons: Hiring: Employers... read more
  • 9 Things That Make Good Employees Quit June 21, 2016 - It’s pretty incredible how often you hear managers complaining about their best employees leaving, and they really do have something to complain about—few things are as costly and disruptive as good people walking out the door. Managers tend to blame their turnover problems on everything under the sun, while ignoring the crux of the matter:... read more
  • 3 Things Your Employees Are Too Scared to Tell You… June 21, 2016 - As former PayPal CEO (and current Gawker lawsuit funder) Peter Thiel told theWashington Post a few years back, “As CEO, you’re somehow both the total insider and the total outsider at the same time. In some ways you’re at the center of the organization. In other contexts, you’re like the last person to know anything.”... read more
  • 12 Leadership Mistakes Good Bosses Avoid June 20, 2016 - Good bosses approach their leadership positions with the best of intentions to do the right things. But mastery requires avoiding mistakes whenever possible as well. If you’re in a leadership position — at any level of the company — you can improve your leadership skills by watching out for these 12 mistakes to avoid: Being... read more
  • 7 Reasons Why Emotional Intelligence Is One Of The Fastest-Growing Job Skills June 20, 2016 - According to the World Economic Forum’s Future of Jobs Report, emotional intelligence will be one of the top 10 job skills in 2020. The awareness that emotional intelligence is an important job skill, in some cases even surpassing technical ability, has been growing in recent years. In a 2011 Career Builder Survey of more than... read more
  • Can I Get Fired For Doing My Job Too Well? June 20, 2016 - Dear Liz, I am going through a difficult period at my job. I was hired a year ago to launch a National Accounts program and that program is going really well. The company overall earned $72 million in revenue in 2015 and our national accounts were responsible for $19 million of that sum so the... read more
  • 7 Traits of OVER ACHIEVING TEAMS!!! June 20, 2016 - According to Deloitte’s Human Capital Trends 2016, “A new organizational model is on the rise: a “network of teams” in which companies build and empower teams to work on specific business projects and challenges. These networks are aligned and coordinated with operations and information centers similar to command centers in the military.” The “military”? Are... read more
  • 10 Signs You’re Burning Out (And How To Stop It) June 20, 2016 - Even the best jobs can lead to burnout. The harder you work and the more motivated you are to succeed, the easier it is to get in over your head. The prevalence of burnout is increasing as technology further blurs the line between work and home. New research from the American Psychological Association and the... read more
  • 10 Surprising Keys to Strategic Thinking for Health Care CEOs June 20, 2016 - When thinking about strategy, a leader needs to focus on value and differentiation — not being big and bold.   n the midst of a strategic planning project or shortly after it’s concluded, it’s not unusual for me to get a phone call from a CEO with an important question. Over the past 30 years,... read more
  • Why the best administrators are doctors and nurses June 20, 2016 - Over the last several years since I graduated from residency, I’ve worked in many different hospitals up and down the east coast. These have ranged from large urban medical centers to rural community outposts. In all of these places I’ve felt the inevitable conflict that exists between physicians and administrators — to varying degrees. It... read more
  • Why Is the U.S. Perpetually Short of Nurses? – The New Yorker June 20, 2016 - There is an outcry in the United States that we’re facing an urgent nurse deficit that threatens the safety of individual patients and the nation’s health as a whole. Consider arguments from two Times editorials. “The nationwide shortage of nurses is likely to reach crisis proportions…. There is not much chance for permanent relief until... read more
  • Digital Marketing for Senior Living Operators: How Digital Marketing Outperforms Print Advertising in 3 Important Areas June 17, 2016 - Every year, senior living operators update their annual budget, making necessary changes in marketing spend to hit occupancy targets. The process can be different for each operator, but the goal is the same: maximize results, while controlling the amount of money it will take to hit the goal. As operators review their results from last... read more
  • How Leaders Can Let Go Without Losing Control June 17, 2016 - Massive flocks of starlings, known as murmurations, exhibit a rare combination of speed and scale. The birds coordinate themselves with remarkable agility to find food and avoid attacks. Schools of fish do the same. What’s noteworthy in these murmurations is the lack of a leader. Instead, each bird follows three simple rules: (1) move to... read more
  • What Millennials Really Want — And How to Give it to Them June 17, 2016 - By Jack and Suzy Welch Entitled. Greedy. Disloyal. The perceptions surrounding today’s millennial generation aren’t always flattering. But we don’t get why this group so often gets a bad rap. In fact, we think the crop of twenty somethings breaking into the business world right now is about as energized and exciting a group of... read more
  • Want to Kick Employee Recognition Up a Notch? June 17, 2016 - Employee recognition is worth the time and the money you spend on it. You have no other tool at your disposal that so predictably makes employees feel good about your company and goals. It encourages employee engagement and employees who feel recognized and appreciated are likely to be your best employees. From recognition and thank... read more
  • 61 Ways to Get Your Employees Super Engaged June 17, 2016 - Employee engagement is a concept that is getting a lot of attention lately. But there are good reasons that it’s worth paying attention to: Highly engaged employees outperform their disengaged colleagues by 20 to 28 percent. (The Conference Board) Engaged employees generate 40 percent more revenue than disengaged ones. (Hay Group) Of those who are... read more
  • New Overtime Rules: 6 Ways to Communicate Changes to Employees June 17, 2016 - In May 2016, the Department of Labor (DOL) issued final rules, effective December 1, 2016, that will raise the minimum salary requirement for the administrative, professional (including the salaried computer professional), and executive exemptions from $455 per week to $913 per week. If your exempt employees’ salaries fall below this threshold, you will generally either... read more
  • Tips for Being a Great Boss June 17, 2016 - All of us have heard the adage, people don’t leave companies, people leave bad bosses. Being a great leader can make the difference between creating a truly inspiring work environment and a merely tolerable one. When you ask people why they loved working for their best boss, the reasons flow pretty easily. We polled a... read more
  • Corporate Culture in Remote Workplaces: 5 Tips for CHROs June 17, 2016 - Because of recent technological advances that allow for a more flexible work environment, more and more employees at large companies are working from home or from remote offices. ADP research indicates that 81 percent of employees associated positive emotions with a future in which they can work from anywhere in the world. In addition, 41... read more
  • How to Radically Change Your Company Culture (From a Founder Who Once Hated His) June 17, 2016 - Creating a great company culture is hard. Changing a poor company culture is even harder: norms are in place, agendas are well established, key employees have sufficient power to influence the people around them… and that’s especially true in larger companies. (Speedboats change direction quickly; aircraft carriers take a long time to turn.) But if... read more
  • 10 Awesome Ways to Reward Employees June 17, 2016 - It’s every employer’s dream, right? To have happy, positive, and productive employees. In 2013, a study conducted by Make Their Day (a company that analyzes employee motivation) revealed that recognition does not come in any dollar amount, but through a more unique reward system. To summarize, 90% of the 1,200 employees surveyed stated that having... read more
  • Strategic Marketing Tips For Tough Market Conditions May 20, 2016 - The stock market in the U.S. has been on real wild ride since the credit crunch and the housing market collapses in various parts of the United States. It is still unclear when and how the stock market may stabilize, but it is certain that changes in our economy will be affecting our businesses. And... read more
  • Tips for Staying Afloat During Tough Times May 13, 2016 - Energy costs and unemployment are up, the housing market is collapsing and businesses across a spectrum of industries are getting pinched as consumers cut back on spending. But Brian Fitzpatrick says he is not worried about his Edison-based company, which makes shampoo, skin care and other health and beauty products for private labels and major... read more
  • Five Keys to a Successful Recruiting Partnership May 6, 2016 - We’d like to address the client / recruiter partnership. Most companies find it necessary to augment their recruiting efforts by using third party firms, both contingent and retained. Certainly you expect a very high level of service when you’re working with a retained recruiter. You’re paying the retained recruiter up front to provide the highest... read more

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